Genesis Women's Shelter & Support offers a robust program of residential and non-residential services to women and children who have experienced domestic violence. To complement those offerings, Genesis has developed the industry's foremost communications model about domestic violence: one that is client-centric, trauma-informed, and focused on raising awareness about domestic violence, creating a safe space for survivors and their loved ones, and able to reach a broad audience. Janelle Gettmann, Director of Events and Communications at Genesis, joins the conversation to detail best practices in communications about domestic violence with a specific focus on digital comms that empower and restore dignity to survivors while providing a call to action for the community. Together we explore how social media can be a powerful tool in the movement to end abuse, how to promote and access accurate resources, and how to position an organization for success in a digital space.