Employment expectations are not a one-way street in any industry.

Managers must understand their employees’ needs, be it work-life balance or commute time. As trade businesses struggle to find and retain technicians, they must be willing to meet recruits where they are.

Phillip Mize , CFO of Happy Hiller Plumbing, HVAC, & Electrical Services , told us how their training school, Total Tech , has helped them build a better - and motivated - workforce.

Join us as we discuss:

- (8:00) How Total Tech has helped Hiller with its rapid growth

- (11:59) Walmart’s recruiting push for technicians

- (21:56) Hiller’s connection to the US Army and preparing America’s Heroes for life after enlistment

- (24:50) The high costs of employee turnover

Check out these resources we mentioned during the podcast:

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