Have you ever had the great displeasure of dealing with somebody who could never admit they were wrong? Or somebody who was constantly full of themselves? On this episode, Kurt and Steve discuss a recent article by Harvard Business Review that revealed "why we love narcissists." The points from the article reveal that many narcissists have characteristics that attribute to great leaders. So while they may be frustrating to deal with, we can certainly learn from them. Kurt and Steve also discuss the Law of Obligation and how it can be used to create a sense of indebtedness with our prospects and customers.