Debbie Gross is an author, trainer and coach in administrative excellence with over 30 years working in the field.
Debbie shares the story of how she ended up working with John Chambers, the former CEO of Cisco. She was employee number 564 when she started, and when she left Cisco, they had over 73,000 employees. Debbie also talks about a "3 D" technique she used for managing her executive's email: Delete, Do, and Defer.
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