The Lens

The Senior Leadership Team sets the tone for the organization transformation. Their commitment and understanding of the journey to come is essential to the success of the transformation. Defining leadership behaviors necessary to lead and sustain a cultural transformation is a critical part of their role. In addition, Senior Leadership Team must develop leadership standards, define the direction for the organization, and build an Executive Management System that will allow them to support the organization on the journey to organizational excellence.

Board engagement is often overlooked as part of the cultural transformation. 

There are four content areas a board needs to focus on to provide needed support to management in this culture transformation journey.

Ensure grounding through increasing their knowledge of principles, behaviors, and systems and practicing the methods of organizational excellence.

Clearly establish the difference in roles between the board and management.  It’s the board’s responsibility to work with management to develop strategy and oversee critical functions however, not be involved in operations. Making the distinction clear results in the board and management functioning at a high level.

Succession planning. They choose the next CEO and to choose new board members as terms expire. This can’t be done unless the board deeply understands the needs of an organization undergoing the transition to organizational excellence.

Learn how to improve their own work. Specific systems need to be developed by the board that help to support governance improvement.

Healthcare organizations all around the world are working to transform their organizations to a culture of improvement to deliver continually higher value outcomes for patients, staff, and communities. In this podcast listeners will hear from healthcare leaders who are accelerating change within their organizations. Discussions will include topics like continuous improvement, strategy definition and deployment, and leadership behaviors for cultural transformation.