The Manager Track

By Ramona ShawBusiness Careers

The Manager Track episodes

August 23, 20225 Often Overlooked Steps When Onboarding a New Employee
Most companies have a predefined onboarding process for new team members which is great!

But after having many conversations with leaders and employees I've found that there are often at least a few missing gaps.

In this week’s episode of The Manager Track podcast, I am going to fill some of these gaps by covering, in my opinion, the five most commonly overlooked steps of the onboarding process:
Entry Interviews

User Guides

Guided Introductions

Equip Them

Behavioral Norms
— RESOURCES MENTIONED —
Ramona’s 12-week Leadership Accelerator helps new managers become confident and competent leaders people love to work with!

Entry Interview Resource: https://www.surveymonkey.com/curiosity/adam-grant-entry-interview-research/

Want to use Cloverleaf.me with your team to create good communication, understanding, and appreciation of each other’s strengths and styles? Reach out to me at [email protected].
— OTHER EPISODES YOU MIGHT LIKE —
Episode 89: The Entry Interview

Episode 47: How The Myers Briggs Assessment Can Help You Lead

Episode 34: Creating A Social Contract As A Team
— WHAT’S NEXT? —

Grab your copy of Ramona's best-selling new book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': https://amzn.to/3TuOdcP

If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at https://www.linkedin.com/in/ramona-shaw

Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for --> www.ramonashaw.com/masterclass

Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from your mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: www.ramonashaw.com/shop

Love the podcast and haven’t left a review yet? All you have to do is go to https://www.ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!

— CHAPTERS —
00:00 Preview

00:29 Intro

01:13 A thought that occurred to me at the gym

03:50 Rethinking your beliefs, ideas, routines, and habits

05:43 Overlooked steps in the onboarding process:

06:33 Step 1: Entry Interviews

07:47 Step 2: User Guides

09:31 Step 3: Guided Introductions

11:01 Step 4: Equip Them

12:36 Step 5: Behavioral Norms

13:15 Bonus Step: Cloverleaf.me

13:58 Recap

14:28 Outro
* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.
15 min
August 16, 2022When a Direct Resigns, What's Your Responsibility?
It can be tricky when one of your direct report resigns, especially when they’ve been doing a great job.

If you are a new manager, you may not have experienced a resignation yet, but it is inevitable that at some point an employee will resign.

When you hear them say it out loud or you read their termination letter, you may experience self-doubt and question what you could have done better, or why you didn’t see it coming.

But this is not the time to shame and blame yourself, but instead to be really self-compassionate and to use this situation as a learning opportunity.

In this week’s episode of The Manager Track podcast, we are going to talk about what is and isn’t your responsibility when a direct report resigns, why self-
compassion is important during this time, and how you can learn and grow as a leader from this situation.

— RESOURCES MENTIONED —
Stay Interview & Questions

APS Method: https://www.ramonashaw.com/how-my-aps-method-helps-managers-succeed/
— OTHER EPISODES YOU MIGHT LIKE —
Episode 74: How My APS Method Helps (New) Managers Succeed

Episode 84: 12 Unspoken Rules of Management

Episode 109: What’s Compassionate Leadership?
— WHAT’S NEXT? —

Grab your copy of Ramona's best-selling new book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': https://amzn.to/3TuOdcP

If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at https://www.linkedin.com/in/ramona-shaw

Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for --> www.ramonashaw.com/masterclass

Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: www.ramonashaw.com/shop

Love the podcast and haven’t left a review yet? All you have to do is go to https://www.ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!

— CHAPTERS —
00:00 Preview

00:15 Intro

00:59 Personal note

01:57 Resignations happen... they are part of life

03:38 This is the time to be really self-compassionate

05:47 What are your responsibilities

07:54 What aren’t your responsibilities

11:54 Two ways to avoid being blindsided

12:09 1) Regularly check in with your employees

14:48 2) Don't ignore their feedback... take action and follow up

17:25 Recap

18:11 Outro
* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.
19 min
August 09, 20226 Things I Wished All Managers Knew
Too many new managers are being set up to join the 40-60% of new managers who fail or underperform in their first 2 years.

It often has nothing to do with their capabilities, but rather the lack of proper training, support, and guidance that is necessary to make them successful in this new management role.

In this week’s episode of The Manager Track podcast, I will be sharing a list of 6 things I wished ALL new managers knew based on what I see and hear inside The Leadership Accelerator.

— RESOURCES MENTIONED —
Ramona’s 12-week Leadership Accelerator helps new managers become confident and competent leaders people love to work with!

Gartner CEB found that 60% of new managers fail within their first 2 years

“Managers Account for 70% of Variance in Employee Engagement” by Randall Beck & Jin Harter, article published in Gallup Business Journal
— OTHER EPISODES YOU MIGHT LIKE —
Episode 108: 3 Mistakes Managers Make During 1-on-1 Meetings

Episode 107: Stop The Advice Trap (Book Excerpt)

Episode 47: How The Myers-Briggs Assessment Can Help You Lead

Episode 17: Embrace and Express Your True Self With De’Nicea Hilton
— WHAT’S NEXT? —

Grab your copy of Ramona's best-selling new book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': https://amzn.to/3TuOdcP

If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at https://www.linkedin.com/in/ramona-shaw

Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for --> www.ramonashaw.com/masterclass

Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: www.ramonashaw.com/shop

Love the podcast and haven’t left a review yet? All you have to do is go to https://www.ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!

— CHAPTERS —
00:00 Preview

00:12 Intro

00:57 Why leadership development is important for new managers

04:12 How I came to build this list

04:59 1) You should ask for help

07:00 2) You aren't building a team of mini-me's

09:06 3) You don't need to have all the answers

10:44 4) Find your own leadership style

13:19 5) Set aside time to get to know your team members

15:11 6) Your ability to lead is not measured by what you do when things go well

16:56 Next Steps

17:42 Outro
* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.
19 min
August 02, 2022Your Relationship with Your Job
My business coach recently asked me some questions about the relationship I have with my business. As I answered the questions, it occurred to me that these questions apply not only to business owners but to anyone else who works.

In this week’s episode of The Manager Track podcast, I will ask you 4 specific questions. I invite you to grab a pen and paper, then pause the episode to answer them as we go along. Play this out with me and you might really be surprised by what you uncover!

— RESOURCES MENTIONED —
Schedule a strategy call with Ramona
— OTHER EPISODES YOU MIGHT LIKE —
Episode 110: Misconceptions About Leadership Coaching

Episode 71: How to Fast Track Your Leadership Without Extra Stress & Long Hours

Episode 67: How Do You Measure Your Own Performance?

Episode 37: Own Your Leadership – A Coaching Call with Sue
— WHAT’S NEXT? —
Grab your copy of Ramona's best-selling new book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': https://amzn.to/3TuOdcP

If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at https://www.linkedin.com/in/ramona-shaw

Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for --> www.ramonashaw.com/masterclass

Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from your mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: www.ramonashaw.com/shop

Love the podcast but haven’t left a review yet? All you have to do is go to https://www.ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!

— CHAPTERS—
00:00 Preview

00:22 Intro

01:06 My Coach Asked Me These Questions

03:08 Why You Should Reflect On These Four Questions

07:45 The First Question

10:21 The Second Question

11:09 The Third Question

11:32 The Fourth Question

12:12 Recap

16:06 Next Steps

19:05 Outro
* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.
20 min
July 26, 2022Re-Release: 12 Unspoken Rules of Management
Being in a leadership role comes with a lot of unspoken rules. Things that are not written in your job description, yet are critical for you to know in order to succeed.

More precisely, these unspoken rules are all about these small, often overlooked things that can make a big difference in how people see you, how they feel in your presence, and the trust they have in you.

I got thinking about these unspoken rules when I was walking my new puppy and realized how little I knew about the "proper" behaviors of dog owners and how I doubted myself in many moments while also realizing a few times after the fact that I just committed an unintended dog-owner crime... 😳

The exact same thing happens when you're new to management. And so, I sat down and recorded this podcast episode about the 12 unspoken rules of management (particularly relevant for new managers).

To give you a sneak peek, here are just 3 of them:
More is just more, it's not better!

Feeling uncomfortable doesn't mean you're doing it wrong.

If you're not repeating yourself, you're not communicating enough.
And there are 9 more important, unspoken rules that I address in this podcast. Now, this isn't a complete list but it's a great start.

-- RESOURCES MENTIONED --

Schedule a call with Ramona: http://www.ramonashaw.com/apply
Connect with Ramona on Instagram: https://www.instagram.com/ramona.shaw.leadership
Connect with Ramona on LinkedIn: https://www.linkedin.com/in/ramona-shaw

If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at https://www.linkedin.com/in/ramona-shaw/

Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for --> www.ramonashaw.com/masterclass

Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: www.ramonashaw.com/shop

Love the podcast and haven’t left a review yet? All you have to do is go to https://www.ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!
* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.
22 min
July 19, 2022The "Zoom Ceiling"
Many workplaces have decided to go hybrid since the pandemic… but in doing so have unveiled an entirely new glass ceiling for those choosing to work from home.

In this week’s episode of The Manager Track podcast, we’re going to talk about presenteeism and the bias toward proximity that leaves remote employees at a serious disadvantage for receiving promotions and bonuses.

You will learn:
What the ‘Zoom ceiling’ is and who’s most affected by it

Why it can jeopardize your diversity, equity, and inclusion efforts

How you as a leader can mitigate the negative effects of remote work
— RESOURCES MENTIONED —
UK Office for National Statistics
— OTHER EPISODES YOU MIGHT LIKE —
Episode 98: Leading a Hybrid Team

Episode 9: How to Bring More Diversity & Inclusion to Your Workplace - An Interview

Episode 8: Being Visible in a Remote Work Environment
— WHAT’S NEXT? —
Grab your copy of Ramona's best-selling new book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': https://amzn.to/3TuOdcP

If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at https://www.linkedin.com/in/ramona-shaw

Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for --> www.ramonashaw.com/masterclass

Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from your mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: www.ramonashaw.com/shop

Love the podcast and haven’t left a review yet? All you have to do is go to https://www.ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!

— CHAPTERS —
00:00 Preview

00:30 Intro

01:14 The New Glass Ceiling

08:17 Navigating Hybrid Work

09:27 Tip #1 - Routine days everyone is at the office

11:32 Tip #2 - Go into the office as much as possible

12:36 Tip #3 - Negotiate the salary and flexibility that you want

14:40 Recap

16:07 Outro
* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.
17 min
July 12, 2022Over-Identifying With Your Job
Remember that time when you had a "WIN" at work? Maybe you nailed an impressive presentation, got some awesome praise, or closed a major deal - and you felt great about yourself, right?

But then on another day, you got some criticism, or maybe your presentation fell flat and didn't go as planned, or perhaps you lost an important deal or a big client and you blamed yourself because you knew there was something you should've done differently.

If those two scenarios resonate with you then you are definitely not alone, my friend.

The ultimate result is that we're over-identifying with our jobs. In fact, we've got our self-worth and our job success wound up so tightly together that is as if we've got a fast pass in hand for the emotional rollercoaster, skipping the lines (or worse yet never even getting off the ride) and both self-worth and job success are sitting side-by-side in the same wagon.

In this week’s episode of The Manager Track podcast, I explain why it’s bad for you, the challenges this brings up (and I see them all the time in conversations with clients), and how it will hold you back in your career. I’ll also explain how to stop this rollercoaster and get out of it so you can feel good about yourself regardless of what’s happening at work and therefore become a way stronger, more adaptable, and feedback-seeking leader.

— RESOURCES MENTIONED —
Ramona’s private coaching for managers looking to:Boost their confidence in leading others
Increase self-awareness in your ability to lead
Discover tactical tips for overcoming your personal leadership challenges

Schedule a call with Ramona to discuss your specific situation, where you want to go, and what your path will look like!
— WHAT’S NEXT? —
Grab your copy of Ramona's best-selling new book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': https://amzn.to/3TuOdcP

If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at https://www.linkedin.com/in/ramona-shaw

Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for --> www.ramonashaw.com/masterclass

Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: www.ramonashaw.com/shop

Love the podcast and haven’t left a review yet? All you have to do is go to https://www.ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!

— CHAPTERS —
00:00 Preview

00:24 Intro

01:08 Bottom of the Iceberg

02:38 What does it mean to Over-Identify with your Job?

04:01 Fueling Self-Esteem with Praise and Recognition is Counterproductive

07:15 The Rollercoaster of Praises and Criticisms

08:12 Separating the Bubbles of Self-Worth and Job Success

10:35 A Coach Can Help!

12:01 Self Reflection: Do you Over-Identify with your Job?

12:46 Work with Ramona

13:50 Outro
* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.
15 min
July 05, 2022Burnout, Boundaries, and Saying "No" - With Teresa Vozza
Are you feeling over-committed, exhausted, or worried that you will burn out? Then this week’s episode of The Manager Track podcast is for YOU!

We're having a conversation with Teresa Vozza about burnout and burnout prevention. We'll be discussing the underlying patterns that keep getting in the way of us setting clear boundaries and then Teresa shares tips on how to practice saying “no” to your manager, how to make time for restorative activities, and dispels a common myth you may be falling victim of.

Be sure to stay until the end when Teresa poses a personal inventory Reflection Question for you!

Teresa Vozza is a leadership expert, certified executive coach, and former Human Resources Executive with over 20 years of corporate experience, most recently at Allianz Partners as CHRO. She is highly skilled in leading change, building executive acumen, and communicating with impact. She is a go-to coach for highly accomplished corporate professionals who are looking to seriously up-level their impact.

— RESOURCES MENTIONED —
Check out Ramona's podcast episode on "Leader's Exhaustion": https://www.ramonashaw.com/82-leaders-exhaustion/

Learn more about Teresa’s executive coaching for women: www.teresavozza.ca

Connect with Teresa on LinkedIn: www.linkedin.com/in/teresa-vozza-chrl-cca

Join Teresa’s newsletter to get a free download of her 12 boundaries statements that you can use and practice! https://www.teresavozza.ca/#newsletter-form
— WHAT'S NEXT? —

Grab your copy of Ramona's best-selling new book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': https://amzn.to/3TuOdcP

If this episode inspired you in some way, tag me @ramona.shaw.leadership or DM me on LinkedIn at https://www.linkedin.com/in/ramona-shaw

Are you in your first manager role and want to set yourself up for success? Watch my FREE Masterclass to become a leader people love to work for --> www.ramonashaw.com/masterclass

Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from your mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: www.ramonashaw.com/shop

Love the podcast and haven’t left a review yet? Go to https://www.ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!

— CHAPTERS —
00:00 Preview

01:21 Intro

02:05 Meet Teresa Vozza

03:52 Teresa's First "Burnout"

07:41 Don't Confuse Urgency With "At All Costs"

10:13 Establishing Boundaries At Work & Training Them To Your Manager

15:00 Create A List Of Boundary Statements

16:30 Advice For Listeners Feeling Burnt Out

18:22 Practice Saying No

19:03 Don't Micromanage Your Employees

20:09 Making Time For Restorative Activities In Your Life

25:18 You Become What You Say Yes To

27:52 Self-Reflect: What Do You Typically Say Yes To?

32:58 Myth Busted: I Can't Say "No" Because They Are More Senior Than Me

37:34 Recap

38:05 How To Work with Teresa

40:22 Outro
* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.
41 min
June 28, 2022Time Management is Pain Management
Have you ever told yourself that “you just don’t have enough time?”

In this week’s episode of The Manager Track podcast, we’re going to talk about why time management is actually a lot more about pain management than task management.

I made this episode to help you:
Build awareness on how you spend your time and what you focus on

Own your decisions and make changes that align with your priorities

Follow through and execute on your decisions, even though doing so might feel uncomfortable.
A good number of my clients work on these topics and it's amazing to see what they can do when they get intentional with their time management! I hope you can apply these to your (work)life and truly take ownership of your decisions around how you spend your time!

- ADDITIONAL RESOURCES -
Check out Indistractable by Nir Eyal
- WHAT'S NEXT? -

Grab your copy of Ramona's best-selling new book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': https://amzn.to/3TuOdcP

If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at https://www.linkedin.com/in/ramona-shaw

Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for --> www.ramonashaw.com/masterclass

Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: www.ramonashaw.com/shop

Love the podcast and haven’t left a review yet? All you have to do is go to https://www.ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!

- CHAPTERS -
00:00 Preview

00:07 Intro

00:51 Prioritize Time Management

01:44 Build Awareness Of How You Spend Your Time

04:18 Start Owning Your Decisions

06:55 Make Changes Where Needed

07:44 Manage Your Pain + Execute

11:36 Recap

12:26 Outro
* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.
13 min
June 21, 2022The Influence Equation - With Kevin Kepple
In this week’s episode of The Manager Track podcast, you’ll hear a conversation with Kevin Kepple on how to bring out the best in your employees, turning “sort of average” employees into Exceptional Contributors with the help of The Influence Equation. We also speak about Transformational Leadership and a bunch of other really useful, interesting topics.

Be sure to stay tuned until the end for a Reflection Question and Challenge posed for you by Kevin!

Kevin Kepple teaches leaders to unlock their leadership code by leveraging their unique genius. As a Gallup-certified strengths coach, Kevin has helped hundreds of leaders evolve to higher levels of excellence through his coaching. Kevin is a master coach and an expert at helping leaders become more without making them feel like less. He is also the host of the Unlock Your Freedom podcast.

- RESOURCES MENTIONED -
www.kevinkepple.us

www.kevinkepple.us/podcast

www.linkedin.com/in/kevinkepple

www.instagram.com/kevinkepple
- WHAT'S NEXT? -
Grab your copy of Ramona's best-selling new book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': https://amzn.to/3TuOdcP

If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at https://www.linkedin.com/in/ramona-shaw

Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for --> www.ramonashaw.com/masterclass

Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: www.ramonashaw.com/shop

Love the podcast and haven’t left a review yet? All you have to do is go to https://www.ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!

* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.
35 min

About The Manager Track

From the publisher's feed

If you’re in you're a new manager and want to become a confident and competent leader people love to work with, then join leadership expert Ramona Shaw in this podcast. Each week, Ramona shares…