"They swapped out ‘accounting’ for ‘advisory’ in CAS, but I still believe it’s 'client accounting and advisory services.' At scale, especially with small businesses, it’s hard to separate the two. You need a foundational understanding of their accounting model to help architect it in a way that truly tells their story." – Adam Hale

The finer details of this episode:

• The shift from compliance work to advisory roles in accounting.
• Differences between traditional accounting firm structures and mature CAS practices.
• Importance of leveraging resources and delegating tasks within accounting firms.
• Financial metrics and profitability considerations in CAS practices.
• The concept of selling access rather than time in service pricing.
• The role of regular meetings in managing client expectations and scope creep.
• Adoption of a corporate-like structure for improved efficiency and adaptability.
• The impact of a subscription model on client relationships and service delivery.
• Strategies for accounting firms to remain competitive in a changing industry.

Episode resources:
● Summit Virtual CFO by Anders website: https://www.summitcpa.net/
● If you have questions or would like to be a guest on the show, email us at [email protected]
● Check out the Virtual CFO Playbook Course: https://vcfoplaybook.summitcpa.net/

Timestamps:
Welcome and Introduction (00:00:00)
The host introduces the podcast and its mission to provide insights for accounting firms.

Overview of CAS (00:00:22)
Tom and Adam discuss Client Accounting Services (CAS) and advisory services, highlighting their significance.

Defining CAS (00:00:46)
Adam explains the evolution of CAS from "Client Accounting Services" to "Client Accounting and Advisory Services."

Importance of Accounting in CAS (00:01:02)
Adam emphasizes understanding accounting models for effective advisory services, especially for small businesses.

Traditional vs. CAS Structures (00:01:52)
Discussion on differences between traditional accounting firms and mature CAS practices, focusing on corporate structure.

Leveraging Resources in CAS (00:02:06)
Adam talks about the importance of leveraging resources and delegating tasks for scaling CAS practices.

Transitioning from Traditional Models (00:03:29)
Tom shares challenges faced by accounting firms transitioning from traditional models to more scalable structures.

Financial Metrics in CAS (00:04:35)
Adam discusses financial metrics, contrasting traditional firm profitability with CAS models and their structures.

Understanding Profit Margins (00:06:19)
Tom and Adam analyze profit margins in CAS compared to traditional firms, aiming for higher profitability.

Building Client Relationships (00:09:24)
Tom highlights the importance of long-term relationships with clients for smoother operations and better service.

Delegation and Offshoring (00:10:06)
Discussion on the necessity of delegating work and utilizing offshore teams to enhance efficiency.

Measuring Performance in CAS (00:11:59)
Adam explains the shift from traditional hourly metrics to responsibility-based performance measures in CAS.

Book of Business Targets (00:12:57)
Tom and Adam discuss the importance of setting clear book of business targets for team members.

Compensation Structure in CAS (00:13:39)
Adam outlines how compensation structures differ in CAS, focusing on book of business rather than hours worked.

Efficiency Over Hours (00:16:32)
Tom advocates for valuing efficiency and client satisfaction over the n

“If you're only working in the business, you're doing it wrong. Cut your activities in half. You have to free up time to think about the business, to work on the business.” – Simon Severino

The finer details of this episode:
• Transition from traditional tax-based practices to advisory-oriented services in accounting.
• Challenges faced by accounting firms in defining and marketing their services.
• Importance of understanding client needs and delivering tailored solutions.
• Decoupling time from value in professional services to enhance profitability.
• Strategies for effectively packaging and pricing advisory services.
• The role of marketing in differentiating accounting firms in a competitive landscape.
• Implementing structured approaches like "Strategy Sprints" for business growth.
• Identifying operational constraints and improving processes for better service delivery.
• Building long-term client relationships to foster loyalty and satisfaction.
• Emphasizing the need for continuous improvement and agile responses to market demands.

Episode resources:
● Summit Virtual CFO by Anders website: https://www.summitcpa.net/
● If you have questions or would like to be a guest on the show, email us at [email protected]
● Check out the Virtual CFO Playbook Course: https://vcfoplaybook.summitcpa.net/
● Check out Strategy Sprints here: https://www.strategysprints.com/

Timestamps:
Introduction to the Podcast (00:00:00)
Overview of the podcast's mission to provide insights on accounting firms' growth and innovation.

Guest Introduction (00:00:22)
Co-host introduces Simon Severino, highlighting his expertise and the challenges accounting firms face.

Simon's Background (00:01:29)
Simon shares his non-linear career path, emphasizing his passion for market strategy and problem-solving.

Transitioning to Advisory Services (00:03:09)
Discussion on the shift from tax-based practices to advisory services in accounting firms.

Decoupling Time from Value (00:05:14)
Simon explains the importance of separating time spent from the value delivered to clients.

Client Example: Cash Flow Reporting (00:06:15)
Illustration of how an accounting firm expanded services and improved profitability through automation.

Challenges in Changing Mindsets (00:08:54)
Discussion on the difficulty accountants face in shifting their perception of time-based billing.

High Margins of Advisory Services (00:09:31)
Simon highlights the significant profit margins in advisory services compared to traditional services.

Understanding Entrepreneurial Needs (00:10:51)
Exploration of what entrepreneurs truly need from their accounting services and reports.

Importance of Advisory in Cash Flow (00:12:40)
Discussion on the necessity of advisory services in helping clients interpret cash flow reports.

Strategic Value of Consulting (00:13:37)
Simon emphasizes the value of being a sparring partner for clients in decision-making.

Subscription-Based Services (00:14:45)
Discussion on how subscription models can help disconnect time from billing in professional services.

Impact of AI on Professional Services (00:15:58)
Simon discusses the challenges posed by AI in the financial services sector and competition.

Marketing on LinkedIn (00:17:16)
Emphasis on the importance of LinkedIn for professional services and strategies to gain mindshare.

Mindshare and Marketing Strategies (00:19:59)
Simon discusses the need for consistent marketing efforts to stay top of mind with clients.

Common Marketing Mist

“I love Excel. It's helped me save so much time over the years, and when I began thinking about Excel more like an employee that I can delegate stuff to, it helped me save an incredible amount of time.” – Jeff Lenning

The finer details of this episode:
• Strategies for leveraging Excel to improve efficiency
• Continuous learning and development in Excel
• Common pitfalls and challenges in Excel usage
• Mindset shift from "if" to "how" in using Excel
• Role of AI in enhancing Excel skills
• Structure and offerings of Excel University
• Key Excel functions and features for accountants
• Real-world applications and case studies using Excel
• Importance of presentation skills in Excel reporting

Episode resources:
● Summit Virtual CFO by Anders website: https://www.summitcpa.net/
● If you have questions or would like to be a guest on the show, email us at [email protected]
● Check out the Virtual CFO Playbook Course: https://vcfoplaybook.summitcpa.net/
● Connect with Jeff here: https://www.linkedin.com/in/jefflenning/
● Check out Excel University here: https://www.excel-university.com/tips

Timestamps:
Introduction to the Episode (00:00:00)
Overview of the podcast's mission to provide insights on innovative tools and strategies in accounting.

Guest Introduction (00:00:22)
Tom introduces Jeff, a Microsoft MVP and founder of Excel University, highlighting his career background.

Why Excel University? (00:01:18)
Jeff explains his passion for Excel and how it transformed his workflow efficiency.

Continuous Improvement in Excel (00:02:27)
Discussion on the iterative process of optimizing Excel workbooks for efficiency and accuracy.

The "Last Year" Trap (00:04:06)
Jeff addresses how accountants often stick to familiar methods without seeking improvements.

Mindset Shift in Excel Usage (00:05:53)
Jeff shares his approach of asking "how" instead of "if" when automating tasks in Excel.

Learning with AI Tools (00:07:00)
Jeff discusses the benefits of using AI to enhance Excel skills and troubleshoot formulas.

Excel University Experience (00:09:02)
Overview of the structured learning approach at Excel University, focusing on sequential knowledge building.

Continuing Education Credits (00:11:44)
Information on CPE credits offered through Excel University’s programs.

Focus on Presentation Skills (00:12:11)
Discussion on improving both functionality and presentation of Excel reports for better client communication.

Charting in Excel (00:14:16)
Tom and Jeff discuss the challenges of formatting charts in Excel for effective presentations.

Key Excel Functions for Accountants (00:15:25)
Jeff highlights essential Excel functions that every accountant should master.

Power Query's Benefits (00:16:59)
Jeff explains how Power Query automates data processing, saving time and improving efficiency.

Real-Time Data Refresh (00:18:07)
Benefits of using Excel for live updates during client meetings, enhancing responsiveness.

The Impact of Spreadsheets (00:19:01)
Discussion on the historical significance of spreadsheets in making personal computers indispensable.

Microsoft's Ongoing Investment in Excel (00:19:51)
Discussion on Microsoft's continuous updates and new features in Excel.

Learning Excel Functions (00:20:17)
Importance of learning new Excel functions beyond the basics through courses and online resources.

YouTube Channel Promotion (00:20:38)
Jeff shares his YouTube channel for quick Excel tips and updates.

Se

“The smartest people in the world know where their expertise ends and someone else's begins. We all need to understand that because if we're on the right team, everybody wins.” – Michael Clarke

The finer details of this episode:
• Transitioning from individual-centric practices to sustainable business models in professional services.
• Importance of teamwork and collaboration among professionals serving the same clients.
• Common mistakes made by professional service providers in managing their firms.
• Strategies for building trust and effective communication with clients.
• The significance of understanding and targeting ideal clients for growth.
• The role of support staff in enhancing client relationships and operational efficiency.
• The concept of “trust compression” and its impact on client onboarding and retention.
• Emphasizing education and clear communication in the advisory process.
• The value of networking and continuous learning for professional development.

Episode resources:
● Summit Virtual CFO by Anders website: https://www.summitcpa.net/
● If you have questions or would like to be a guest on the show, email us at [email protected]
● Check out the Virtual CFO Playbook Course: https://vcfoplaybook.summitcpa.net/
● Connect with Michael here:
● Check Protection Point Advisors out here: https://www.protectionpointadvisors.com/advisors/team/mike-clarke/
Timestamps:
Welcome and Introduction (00:00:00)
The host introduces the podcast and its mission to provide insights for accounting firms.

Guest Introduction (00:00:22)
Adam shares his thoughts on the upcoming discussion with guest Michael Clarke and his book.

Michael Clarke's Career Journey (00:01:40)
Michael discusses his background in the insurance industry and the founding of Protection Point Advisors.

Overview of "A Firm Worth Building" (00:03:03)
Michael explains the motivation behind his book and the lessons learned from his mistakes.

Transitioning from Individual Practice to Business (00:04:13)
Michael emphasizes the importance of moving from individual-centered practices to sustainable business models.

Building Relationships with Other Professionals (00:06:03)
Michael highlights the value of collaboration between professionals to enhance client service.

Common Mistakes in Firm Management (00:09:21)
Michael identifies key mistakes professionals make, such as being the center of their practice.

Practical Lessons in the Book (00:12:12)
Adam asks Michael to share one crucial lesson from his book on managing professional firms.

Understanding Trust Compression (00:12:50)
Michael introduces the concept of trust compression and its significance in client relationships.

Education as a Key Element (00:15:27)
Michael discusses the importance of educating clients to build trust and improve service quality.

Applying Trust Compression Beyond Onboarding (00:17:59)
Michael suggests ways to apply trust compression in various processes, not just onboarding.

Making Client Interactions Painless (00:19:01)
Michael stresses the need to solve client problems while making the process as painless as possible.

Good Growth Explained (21:22)
Michael discusses the concept of "good growth" and why professionals struggle with it.

Identifying Ideal Clients (22:48)
He emphasizes the importance of knowing your ideal clients to avoid bad growth.

Balancing Growth and Client Quality (23:35)
The speakers discuss the challenge of balancing client acquisition with maintain

“Procrastination is a huge problem, but the bigger problem is the lack of awareness of the need for owners to start planning now, whether you're selling in three years or 13 years.” – Adam Koós 

The finer details of this episode:

• Financial strategies for clients with appreciated properties
• Challenges faced by business owners in managing real estate assets and company structures
• Tax implications of selling a business and recasting financials
• Importance of proactive financial planning and business transition for business owners

Episode resources:

• Summit Virtual CFO by Anders website: https://www.summitcpa.net/
• If you have questions or would like to be a guest on the show, email us at [email protected]
• Check out the Virtual CFO Playbook Course: https://vcfoplaybook.summitcpa.net/
• Connect with Adam here: https://www.linkedin.com/in/adamkoos/
• Check out Libertas Wealth here: http://www.LibertasWealth.com

Timestamps:

The introduction (00:00:00)

The hosts introduce the podcast and its mission, providing insights on accounting strategies and innovative tools.

Adam's career story (00:00:55)

Adam shares his unconventional career journey from pre-med to becoming a financial advisor and the founding of Libertas Wealth Management Group.

Services provided by Libertas (00:04:45)

Adam discusses Libertas' services, including financial planning, retirement planning, exit planning for business owners, and working with working professionals.

Financial strategies for clients with appreciated properties (00:07:26)

Adam explains the 1031 exchange and passive real estate investing as a solution for clients with appreciated properties who want to avoid active management and taxes.

Liquidity and risk management in passive real estate investing (00:13:51)

The discussion explores the liquidity and risk management aspects of passive real estate investing, including spreading risk by investing in multiple properties.

Impact of COVID-19 on commercial real estate (00:15:39)

Adam discusses the potential impact of COVID-19 on commercial real estate, including lease expirations and mortgage debt held at community banks.

Elevate your firm with a virtual CFO playbook (00:16:36)

An advertisement for a comprehensive online series to create and deliver scalable CFO services.

Real estate and business ownership (00:17:18)

Discussion on the strategy of keeping the building and retaining an income stream after retirement.

Transition planning and exit planning (00:18:00)

Clients' experiences in selling their companies, keeping properties, and the process of selling properties.

Engagements with business owners (00:18:55)

Exploration of the two types of engagements with business owners, focusing on personal and business guidance.

12-step process for business owners (00:19:47)

Explanation of the 12-step process to increase the value of the company, decrease time in the business, and increase efficiencies.

Risk assessment and advisory work (00:21:34)

Discussion on risk assessment, tax planning, and the need for expert assistance in various aspects of business planning.

Recasting and tax strategies (00:23:47)

Importance of recasting business expenses and tax strategies for business owners preparing to sell.

Cash balance plan and retirement strategies (00:26:27)

Explanation of cash ba

“The reason I started Modeliks is because it took me three weeks to create a proper financial model in Excel for every new client. With our predefined financial model template, you have that handed to you on a plate.” – Blagoja Hamamdjiev

The finer details of this episode:

• Discussion about business planning and financial reporting software for startups and small businesses
• Main features of Modeliks software, including financial planning, budgeting, and advisory services
• Importance of driver-based financial planning and its impact on business results
• Cost-effectiveness and pre-defined financial model templates by industry within the software
• Integration of financial tables and charts with pitch decks and business plans
• Efficiency and time-saving benefits of using the software for financial modeling and planning
• Dashboard functionality, including tracking financial progress and accessing various charts
• User experience and flexibility of the software, including multi-user collaboration and planned AI integration
• Levels of support provided by Modeliks, including customer support and live sessions with screen sharing

Episode resources:

• Summit Virtual CFO by Anders website: https://www.summitcpa.net/
• If you have questions or would like to be a guest on the show, email us at [email protected]
• Check out the Virtual CFO Playbook Course: https://vcfoplaybook.summitcpa.net/
• Check out Modeliks, here: www.modeliks.com

Timestamps:

The introduction (00:00:00)

The hosts introduce the podcast and its mission, setting the stage for the upcoming episode.

Guest Introduction and Background (00:01:48)

The hosts introduce Blagoja Hamamdjiev, CEO and founder of Modeliks, and discuss his personal and professional background.

Global Nature of Modeliks (00:04:22)

Blagoja discusses the global footprint of Modeliks, including the location of their team and their incorporation in Ireland.

Using Modeliks for Financial Planning and Advisory Services (00:07:51)

Blagoja explains how Modeliks can be used for creating financial plans, pitch decks, and business plans, including its applications for advisory services.

Driver-Based Financial Planning (00:11:32)

Blagoja delves into the concept of driver-based financial planning and its importance in managing and improving businesses.

Integration of Financials with Pitch Deck and Business Plan (00:16:29)

Discussion on how Modeliks integrates financials with pitch decks and business plans, providing a unique and efficient solution for businesses.

Cost and Industry-Specific Financial Model Templates (00:19:31)

Blagoja highlights the cost-effectiveness of Modeliks compared to other software and the availability of industry-specific financial model templates within the software.

Creating Financial Models (00:20:26)

Blagoja explains the time-consuming process of creating financial models in Excel and the efficiency of using Modeliks templates.

Flexibility and Data Integration (00:22:31)

Discussion on the flexibility and data integration capabilities of Modeliks, including the current and planned data input methods and integrations.

Dashboard and Reporting Functionality (00:28:12)

Blagoja details the dashboard and reporting functionalities of Modeliks, including variance analysis, charts, ratios, and custom KPIs.

Future AI Integration (00:32:01)

The planned integration of AI features in Modeliks,

“The total relationship is about making life better for the client, focusing on what they need in the next 6 to 12 months, and helping them prioritize their financial decisions.” –Tyson Ray

The finer details of this episode:

• The concept of the "total relationship" in financial planning
• The importance of understanding clients' short-term goals and concerns
• The role of wealth advisors in understanding clients' motivations and aspirations
• Proactive planning and collaboration between financial advisors, CPAs, and attorneys
• Educating clients about tax planning, investment decisions, and trade-offs
• Seeking deeper, more fulfilling connections beyond just financial matters

Episode resources:

• Summit Virtual CFO by Anders website: https://www.summitcpa.net/
• If you have questions or would like to be a guest on the show, email us at [email protected]
• Check out the Virtual CFO Playbook Course: https://vcfoplaybook.summitcpa.net/
• Connect with Tyson here: https://www.linkedin.com/in/tysonray/
• Check out Form Wealth Advisors here: https://formwealth.com/
• Tyson’s resources mentioned in the episode: https://totalrelationship.com/moderncpa

Timestamps:

The welcome and introduction (00:00:00)

Introduction to the podcast and the mission of providing insights for accounting firms.

Guest introduction and perspective (00:00:30)

Discussion about the unique perspective of the guest, Tyson Ray, and the value he brings to the audience.

Introduction to the show and guest (00:00:53)

The host and guest host introduce themselves and welcome the audience to the show.

Tyson Ray's background and mission (00:01:19)

Tyson Ray introduces himself, his role, and his mission to help clients and the community.

The total relationship and client value (00:02:43)

Discussion about the importance of understanding the client's needs and building a valuable relationship.

Expanding services and expertise (00:03:40)

Tyson Ray's decision to expand his expertise and focus on business exit planning.

The Total Relationship book (00:05:05)

Introduction to the book "The Total Relationship" and its focus on client relationships and communication.

Client-focused planning approach (00:06:31)

Explanation of the three parts of the total relationship: life plan, wealth plan, and care plan.

Client relationship parallels (00:08:10)

Discussion about the similarities in client-focused approaches between wealth management and financial business services.

Prioritizing client needs (00:08:31)

The importance of prioritizing client needs and guiding them through their financial journey.

Life plan and client background (00:10:04)

Exploration of the life plan, including family, health, and personal goals, to better understand the client's needs.

Client's family and personal life (00:11:28)

The significance of understanding the client's family dynamics, including parents, children, and personal experiences.

Life plan and client's lifestyle (00:14:18)

Discussion about the life plan, including travel, recreation, home improvements, and major purchases, to enhance the client's lifestyle.

Client's life plan and financial decisions (00:15:53)

The importance of aligning financial decisions with the client's life plan and rewarding themselves for their

Episode Notes:

“Our mission is to educate, inspire, and support accountants, financial advisors, and CFOs who are representing a client with a need for any type of entity filings, entity setup, entity expansion, or payroll tax registration services.” – Nellie Akalp

The finer details of this episode:

• Services offered by CorpNet and their benefits for accountants and clients
• Challenges faced by accountants in providing comprehensive services to their clients
• Importance of accountants offering entity filings, setup, expansion, and payroll tax registration services
• CorpNet’s partner program and its benefits for accountants
• Managing compliance requirements for clients' business entities
• Benefits of outsourcing business filings and compliance tasks for accountants

Episode resources:

Summit Virtual CFO by Anders website: https://www.summitcpa.net/

If you have questions or would like to be a guest on the show, email us at [email protected]

Check out the Virtual CFO Playbook Course: https://vcfoplaybook.summitcpa.net/

Connect with Nellie here: https://www.linkedin.com/in/nellieakalp/

Check out CorpNet here: https://www.corpnet.com/

Timestamps:

Introduction to podcast (00:00:00)

Introduction to the podcast, mission statement, and topics covered.

Overview of CorpNet.com services (00:00:58)

Introduction to CorpNet.com and its services for accountants and their clients.

Nellie Akalp's entrepreneurial journey (00:01:18)

Nellie Akalp shares her entrepreneurial journey and the vision behind CorpNet.com.

Challenges faced by accountants (00:05:06)

Discussion on the challenges accountants face in offering comprehensive services to their clients.

Benefits of CorpNet.com partner program (00:11:09)

Explanation of the benefits of CorpNet.com's partner program for accountants.

Core services offered by CorpNet.com (00:17:14)

Description of the core services provided by CorpNet.com, including business filings, compliance, and payroll tax registration.

Impact of COVID-19 on CorpNet.com (00:19:22)

Discussion on the increased demand for services during COVID-19, particularly regarding payroll registration in multiple states.

Differences in starting a company in the past and present (00:22:26)

Comparison of the entrepreneurial experience in the past and present, including the challenges and differences in market entry.

Client consultation and advice (00:24:29)

Discussion on typical new client scenarios and advice provided when starting a new company.

Educational services for new business owners (00:24:44)

Nellie Akalp discusses the educational aspect of CorpNet.com's services for new business owners, including guides, webinars, and podcasts.

Support for accountants starting their own firm (00:25:19)

Nellie Akalp explains how CorpNet.com assists accountants in starting their own firm by providing guidance, resources, and educational materials.

Benefits of partnering with CorpNet.com (00:26:41)

Nellie Akalp outlines the advantages for accountants in partnering with CorpNet.com, including early client engagement, business growth, and a complete advisory service.

Enhancing firm capabilities through partnerships (00:28:02)

The discussion centers around the benefits of partnering with CorpNet.com for small firms to offer comprehensive services and appear as a larger, ful

“In the American workplace, 80% of workers feel stress on the job, and nearly half say they need help in learning how to manage stress. If your people are stressed and they're not talking to you about it, that's a clue that you need to change something in your organization.” – Joey Kinney

The finer details of this episode:

●Stress management in the workplace and at home

●Challenges of setting boundaries and prioritizing tasks in work-life balance

●Impact of stress on personal lives and managing competing interests

●Role of leaders in addressing recurring structural problems contributing to stress

Episode resources:

• Summit Virtual CFO by Anders website: https://www.summitcpa.net/
• If you have questions or would like to be a guest on the show, email us at [email protected]
• Check out the Virtual CFO Playbook Course: https://vcfoplaybook.summitcpa.net/
• For more on David Allen’s Getting Things Done® approach mentioned in the episode, check out the Modern CPA Success Show’s episode with Tom and David Allen: https://podcasts.apple.com/us/podcast/getting-things-done-with-david-allen/id1485035727?i=1000595997191

Timestamps:

The podcast introduction (00:00:00)

Introduction to the podcast and its purpose.

Discussing the intention of merging podcasts (00:00:33)

Exploring the idea of merging podcasts to create intentional opportunities for audiences to interact.

The impact of stress in the workplace (00:01:04)

Exploring the impact of stress on individuals in the workplace and the need for stress management.

Challenges in managing work-life balance (00:03:07)

Challenges in compartmentalizing work and home life, and the evolving understanding of work-life balance.

Statistics on workplace stress (00:04:52)

Statistics on workplace stress, including the percentage of workers feeling stress and the need for stress management.

Personal experience with stress and its impact on health (00:06:00)

Personal experience with stress-related health issues and the impact on blood pressure.

Impact of stress on decision-making and anxiety (00:09:20)

The impact of stress on decision-making, anxiety triggers, and external locus of control.

Managing conflicting priorities and setting boundaries (00:14:31)

Strategies for managing conflicting priorities, setting boundaries, and learning to say no.

Practical tips for stress management (00:16:02)

Practical tips for stress management, including exercise, meditation, and acknowledging anxiety.

Defining Boundaries (00:18:01)

Discusses setting clear limits and commitments to avoid stress and exploding on others.

Making Decisions to Reduce Stress (00:18:41)

Explores the concept of making one decision now to avoid making multiple decisions later.

Saying No and Prioritizing (00:19:38)

Discusses the importance of saying no to tasks and commitments and prioritizing responsibilities.

Recognizing Personal Limits (00:20:23)

Shares experiences of struggling with certain tasks and the importance of acknowledging personal limitations.

Getting Things Done Approach (00:22:55)

Discusses the approach by David Allen for organizational models and stress management.

Acknowledging Stress and Anxiety (00:25:21)

Emphasizes the importance of acknowledging stress and anxiety instead of denying or internalizing it.

Creating a Safe Space for Stress Discussions (00:26:13)

Encourages leaders to create an environment where employees feel safe discussing stress and challenges.

“Your Spidey sense has to be high during onboarding. If you start to sense frustration from the client, there might be something else that you need to dig into. I might send them a quick note and say, ‘hey, do you mind if we talk tonight?’ and I offer up my cell phone number. I've never had a client abuse it. In fact, as you start to build those relationships, they'll text you just like your friends; they don't talk business. It's really important that you establish that relationship and that connection.” – Adam Hale

The finer details of this episode:

• Importance of formalized onboarding processes
• Building strong client relationships
• Leveraging support resources for successful onboarding
• Significance of discovery in the onboarding process
• Building relationships with clients and internal team members
• Leadership and collaboration in ancillary roles
• Leveraging resources and coaching relationships for career progression
• Effective communication and collaboration within the team and with clients
• Tailoring services to meet specific client needs
• Utilizing available resources for ongoing success

Episode resources:

• Summit Virtual CFO by Anders website: https://www.summitcpa.net/
• If you have questions or would like to be a guest on the show, email us at [email protected]
• Check out the Virtual CFO Playbook Course: https://vcfoplaybook.summitcpa.net/
• Connect with us on LinkedIn: https://www.linkedin.com/company/vcfobyanders/, https://www.linkedin.com/in/adamhalecpa/, https://www.linkedin.com/in/joey-kinney-cpa-60658188/

Timestamps:

Welcome to the Modern CPA Success Show (00:00:00)

Introduction to the podcast and its mission to provide insights on accounting innovations.

Background of Onboarding (00:00:58)

Discussion on the formalization of the onboarding process and its importance for client success.

Discovery Process in Onboarding (00:04:28)

Importance of the discovery process in understanding client's financial status and needs.

Elevate Your Firm with a Virtual CFO Playbook (00:05:08)

Promotion of a comprehensive online series for providing scalable CFO services.

CFO's Perspective on Discovery (00:06:19)

Insight into the CFO's perspective on client discovery and understanding their business goals.

Building Relationships in Onboarding (00:09:26)

Tips for building relationships with clients and internal team members during the onboarding process.

Client Relationship and Engagement (00:13:45)

Importance of establishing trust and personal connections with clients during the onboarding process.

Support Resources in Onboarding (00:17:33)

Discussion on the role of support resources, including project managers and financial support, in the onboarding process.

Architecting and Leading Engagement (00:18:32)

Discussion on the role of CFOs in leading engagements and leveraging resources effectively.

Coaching Expectations (00:19:39)

Exploration of the coaching structure and the expectations for individuals seeking coaching.

Utilizing Resources and Collaboration (00:20:57)

Importance of utilizing resources, seeking help, and collaborating for successful outcomes.

Expectations and Collaboration (00:22:29)

Emphasizing the importance of understanding