Agency Intelligence: The Insurance Podcast Network

The MVP Podcast: Margeaux Giles; Comfortable Being Uncomfortable


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In this episode of The MVP Podcast, Mitch Gibson sits down with Margeaux Giles, CEO of IRYS Insurtech, to talk about the struggles she went through while owning her own agency that lead her to create IRYS. 


Episode Highlights:

  • Margeaux answers the five rapid-fire questions, including her favorite color, favorite flavor of ice cream, and where she would like to go on vacation. (2:18)
  • Margeaux shares her journey from being a CSR to becoming the CEO and Co-Founder of IRYS Insurtech, including her experience in the insurance industry and the struggles she faced while building a new product. (8:15)
  • Margeaux discusses the emergence of insurance innovators moving into the tech space, bringing true knowledge and experience to the industry. (16:14)
  • Margeaux mentions how enterprise agencies are losing good agents due to their lack of technology adoption and how they are now scrambling to catch up. (28:04)
  • Margeaux discusses how the IRYS Insurtech focuses on representing complex relationships between people, policies, businesses, and charities to identify potential niche markets and future premium opportunities. (343:53)
  • Margeaux mentions that agencies should focus on the core community and let the transactional business go. (43:30)
  • Margeaux encourages agents to shift their focus from technology to ask questions about how to make technology better. (51:33)

  • Key Quotes:

    • “We failed a million times at a million things before we were able to kind of get our heads around what we thought was the best path forward. So yeah, it's quick to market, right? But it's many, many decades in the making.” - Margeaux Giles
    • “If I was going to start a new agency right now, I would focus on that core community and I would let some of that transactional business go in my opinion.” - Margeaux Giles
    • “If you're waking up every morning, and you're miserable because of where you work, or how you work, you can change that. And only when we all decide to change, does it actually happen.” - Margeaux Giles

    • Resources Mentioned:

      • Margeaux Giles LinkedIn
      • IRYS Insurtech
      • Reach out to Mitch Gibson
      • ...more
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