Welcome to episode 39 of The Numbers Game. On todays episode we chat about the Aussie sneaker king cleaning his way to a fortune, Jase's horror experience with his favourite brand, attracting the right customers and building strong customer loyalty in your business.
On this episode, we discuss:
Reading The Play:
- The cost of Ash Barty’s entourage
- High rollers churned $70 billion through Crown Casinos
- The sneaker king cleaning his way to a fortune
Losing it:
- Jase’ horror Nike customer service experience
1 Percenters: Building Customer Loyalty
- Creating an avatar for your perfect customer
- Is the customer always right?
- Attracting the right customer
- Connecting your offering with a passion and purpose
- Developing customer loyalty
- Referral programs
- Going over and above
Send us an email: [email protected]
The Numbers Game is brought to you by Future Advisory & Inovayt.
Hosts:
Nick Reilly
Jason Robinson
Martin Vidakovic
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