Clarity is the stabilizing force inside high-performing organizations — but it must reflect what is authentically true about the business and the team leading it.

In this episode, Keith and James explore the six critical questions of organizational clarity and, more importantly, when it’s time to revisit them. While a company’s core purpose and values should represent its enduring DNA, even those foundational elements can drift, feel inauthentic, or lose their practical impact over time. Meanwhile, strategy, priorities, and roles must be revisited more frequently as markets shift and organizations evolve.

We break down:

The 6 essential clarity questions every leadership team must answer

Which elements should rarely change — and which should be reviewed regularly

How to tell when your purpose or values are no longer authentic

Whether you're a CEO, founder, or executive leader, this conversation will help you diagnose clarity erosion before it turns into organizational confusion.

Because clarity isn’t permanent — but disciplined clarity builds enduring organizations.

Being a leader is about responsibility.

Being a leader of leaders is about restraint.

In this episode, we explore why the most effective CEOs stop executing — and start designing the conditions for others to lead.

Leadership expert Alan Millard breaks down what it truly means to become a leader of leaders, from why micromanagement limits growth to how great CEOs shift their focus toward the future and intentionally “do themselves out of a job.” You’ll learn how to delegate at the mission level, balance execution with strategy and organization-building, and build resilient teams that thrive without constant oversight. If you’re a founder, CEO, or senior leader ready to step out of the weeds and into real leadership, this episode is for you.

In this episode of The Org Health Advantage, Keith Hadley and James Felton sit down with Andrew Keyt for a candid conversation on what really makes family businesses thrive—or unravel. From founder-to-sibling-to-cousin dynamics to the hidden “hats” people wear, Andrew reveals why most family enterprises don’t fail from strategy—they fail from unresolved relationships. You’ll hear how healthy governance creates clarity, how leaders earn credibility in the “successor’s curse,” why dividends can mask deeper emotional stories, and how to balance “business first” decisions with “family always” commitment.

What does it look like when a leader truly owns the health of the organization he or she leads?

In this episode of The Org Health Advantage, hosts James Felton and Keith Hadley sit down with Bobby Herrera, CEO of Populus Group and author of The Gift of Struggle. Bobby shares his unforgettable “bus story”—a simple act of kindness that shaped his life and company’s mission—and reveals how purpose and story can transform an organization. Joined by Cody Thompson, COO of Table Group the conversation dives into why trust is the most important business metric, how storytelling fuels growth and clarity, the power of rituals like the carabiner tradition and the Sherpa Award, why onboarding should feel like being welcomed into a community, & lessons on consistency, humility, and building cultures that last generations.

Whether you’re a CEO, team leader, or aspiring entrepreneur, this episode is packed with wisdom on leading with heart and creating workplaces where people can truly ascend the mountain.

Most exec teams obsess over the rally cry—what’s most important right now—and then breeze past the everyday measures that keep the business healthy. In this no-guest deep dive, Keith Hadley and James unpack Standard Operating Objectives (SOOs): the vital signs of your organization. Learn how to pick the right 6–10 SOOs, balance leading vs. lagging indicators, tie them to your strategic anchors, and run a fast red/yellow/green weekly rundown that surfaces what matters without drowning in slides. If you want meetings that drive focus—not reports—this one’s for you.

In this episode of The Organizational Health Advantage, hosts James Felton, Keith Hadley, and guest host Nate Nielson sit down with Scott Howe, CEO of LiveRamp, for a candid conversation on leadership, team health, and navigating growth in a fast-moving industry. From his early days at Microsoft to leading one of the world’s top data collaboration companies, Scott shares hard-earned insights on building trust, embracing accountability, and fostering simplicity in complex environments. You’ll hear stories about shrinking a leadership team to make decisions faster, the power of repeating a clear strategy until it sticks, and why confronting tough truths unlocks progress. Whether you’re a CEO, team leader, or aspiring changemaker, this episode offers practical wisdom on building stronger, healthier organizations where trust and clarity fuel results.

Being a "smart" team isn't enough. In this episode of The Organizational Health Advantage, Keith Hadley and Gordon Blocker dig into the healthy side of a business. Do leaders truly buy in to the problems associated with politics and confusion? If not, they won’t find the motivation needed to embrace the hard work of organizational health. Keith and Gordon share real-world stories and offer practical insights for unlocking lasting competitive edge.

If you want to bore, confuse or overwhelm someone, just talk about Strategic Planning! In this episode we are joined by fellow PC Joyce Schaefer to attempt to “decomplexify” the notion of Strategic Planning into its most basic parts – what questions we need to answer, how to document it and keep it on the forefront of our minds as leaders so that we put ourselves in the best position to realize our goals!

Matrix organizations promise efficiency and innovation—but often deliver confusion and dysfunction instead. In this episode, Keith Hadley and James Felton are joined by UK-based consultant Sophie Dummer to unpack the paradox of the “messy matrix” and how, when grounded in organizational health, it can amplify agility and effectiveness rather than amplifying chaos. Together, they explore the key reasons organizations adopt a matrix structure, the layers of complexity it introduces, and the common dysfunctions they encounter with clients. Most importantly, they outline five essential practices for making a matrix thrive: cultivating self-awareness, leading with vulnerability and empathy, leaning into hard conversations, influencing without formal authority, and aligning around the greater good.

Whether you're leading within a matrix or considering a shift in structure, this episode offers a candid, practical, and hopeful lens for navigating complexity with clarity and purpose.

Today we’re thrilled to welcome Joyce Schaefer to the podcast—someone who has truly lived out the evolving identity of HR professionals and the strategic power they can bring to the table. In this conversation, we dive into how HR leaders can move beyond traditional administrative roles and step confidently into positions of influence and impact. Joyce makes a strong case for seeing HR professionals as business leaders first, HR leaders second, reflecting a broader shift toward deeper integration within the business.

Together, we unpack the importance of clarity and communication, what it really means to have a seat at the table, and the often-overlooked role of HR as a coach and leadership developer. Joyce also shares how HR can act as a stabilizing, strategic force in talent management—and how vital that becomes in moments of change or crisis. It’s a candid, insightful, and energizing conversation about what HR leadership looks like at its best—and what it means for the future of work.