Join CF in this episode as he talks about the skill that all plumbers should possess and when done right, will give your customer the greatest confidence in you & your business. You DON'T want to miss this one!

What is Brand Story? Do you have one? Is having a brand story even important? Check out this episode with CF to find out the answers to these questions and more!

That’s right, the great debate! It gets settled here….today! Join CF in this episode as he talks about consumer confidence and how you can constantly show up for your customer in order to give them the best experience possible!

In the service plumbing industry, your customer won't purchase based on product knowledge. So, what are they using to decide what to buy? Join CF in this episode to find out!

Every service company could be doing one big thing that has major impact on the growth of business. Are you doing it? Find out in this episode!

What does service actually look like? Join CF on this episode as he covers 3 major components of service and how they will enhance your own customer's experience!

What do you do when your circumstances aren't quite what you expected them to be? Recently, CF randomly met a celebrity who had quite a story to share. In this episode, hear some of the takeaways learned from their conversation and how to put them into practice to benefit you and your team! We can all learn from each other....don't miss this episode!

Have you ever wondered why some companies or organizations make it and others don't? In this episode, CF looks to his most recent trip to Africa, to identify 3 important gaps he learned as he observed multiple organizations and why some grow and others don't.

When is the last time you paused and thought about the things or people you appreciate? In this episode, CF reminds us of three benefits in life that come when we stop to show and recognize our appreciation.

When is the last time you paused and thought about the things or people you appreciate? In this episode, CF reminds us of three benefits in life that come when we stop to show and recognize our appreciation.