In this episode of Supply Chain Now, Scott Luton hosts a discussion with Ryan Hanson, Chief Supply Chain Officer at Staples, and Shannon Vaillancourt, CEO and President at RateLinx, with a conversation focused on optimizing supply chain performance through a hybrid logistics model that leverages both in-house teams and third-party logistics providers (3PLs). 

Ryan describes Staples' extensive supply chain network and how it ensures top-notch customer experiences by integrating rigorous automation and strategic partnerships. Shannon emphasizes the importance of real-time data and effective communication for building trust and streamlining operations between shippers and 3PLs. Together, they explore the benefits of this hybrid approach in driving cost savings, enhancing customer satisfaction, and fostering innovation in the fast-moving world of logistics.

Jump into the conversation:

(00:00) Intro

(01:56) Staples supply chain footprint

(04:14) Hybrid models and strategic control

(08:25) Technology's role in supply chain

(17:52) Cost optimization and value creation

(20:23) Uncovering insights with shared analytics

(21:15) Impact of shipping costs on growth strategy

(22:37) Compliance and its impact on business

(24:32) Finding trusted accelerants for growth

(27:28) Fostering a culture of innovation

(32:35) The importance of relationships in supply chain

(36:42) Knowing the capabilities of your players

Resources:

• Connect with Shannon Valliancourt: https://www.linkedin.com/in/shannon-vaillancourt/ 
• Connect with Ryan Hanson: https://www.linkedin.com/in/ryan-hanson-9869904/ 
• Learn more about RateLinx: https://www.ratelinx.com/ 
• Learn more about Staples: https://www.staples.com 
• Learn more about the RateLinx Insight Conference: https://www.ratelinx.com/ratelinx-insight-conference/ 
• Connect with Scott Luton: https://www.linkedin.com/in/scottwindonluton/
• Learn more about Supply Chain Now: https://supplychainnow.com 
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now  
• Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join  
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This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/power-hybrid-approach-5-reasons-combine-in-house-team-3pl-1448