In this episode, Jimmy Purdy sits down with Jeremy Hossler, a seasoned technician and shop owner. They dive into the challenging world of finding parts for newer cars, the importance of expertise in diagnostics, and the frustrations of customers expecting dealership-level expertise without the hefty price tag.

00:03:12 Passionate auto tech with extensive experience.
00:06:09 Industry push and micromanagement set a standard.
00:15:45 Busy people don't need to attend meetings.
00:18:58 Training, growth, arrogance, downfall, unemployment: Eight.
00:23:25 Lift head, get perspective, coach, charge more.
00:26:49 Experts charge $360 for thorough diagnostics.
00:36:16 Doubled, loved automotive, efficient car shop
00:41:15 Efficiency is key; don't waste time.
00:46:00 Improve efficiency by getting more vehicles.
00:50:02 Efficiency is key. Standard procedures, job descriptions.
00:57:44 Techs waiting, wasting time, upselling, rework. Need builder.
00:58:56 Auto parts stores often lack knowledge.
01:08:12 Consider mistakes, rates, cars, time, efficiency.
01:13:06 "I can fix it. It'll take a while."
01:14:21 Realizing others share your experiences is key.