Cynthia Kane's "The Pause Principle" teaches how to pause and regain control in challenging situations. Using the SOFTEN method (Sensation, Own discomfort, Focus on present, Take a breath, Eyes on other person, Need to say), people can shift from reactive responses to intentional communication by calming their nervous system first.

TAKEAWAYS

• Notice body sensations first - Pay attention to physical discomfort signals like racing heart or tense jaw to recognize when you need to pause
• Use the SOFTEN method - Simple practices like focusing on breath or saying your name help shift from fight-or-flight to calm response
• Practice daily in low-stakes moments - Build the pause muscle through regular practice so it's available during high-pressure conversations

A QUICK GLIMPSE INTO OUR PODCAST

Podcast: Transform Your Workplace, sponsored by Xenium HR Host: Brandon Laws

In Brandon's own words: “The Transform Your Workplace podcast is your go-to source for the latest workplace trends, big ideas, and time-tested methods straight from the mouths of industry experts and respected thought-leaders.”

About Xenium HR Xenium HR is on a mission to transform workplaces by providing expert outsourced HR and payroll services for small and medium-sized businesses. With a people-first approach, Xenium helps organizations create thriving work environments where employees feel valued and supported. From navigating compliance to enhancing workplace culture, Xenium offers tailored solutions that empower growth and simplify HR. 👉 Learn more

Connect with Brandon Laws

• LinkedIn

• Instagram

• About Brandon

Connect with Xenium HR

• Website

• LinkedIn

• Facebook

• Twitter

• Instagram

• YouTube