<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/156557/open_sms">Send us a text</a>On-Demand Courses www.npgu.newpatientgroup.com/ Leadership & Culture Coaching www.newpatientgroup.com/coaching/ Team Training www.newpatientgroup.com/training/ Online Marketing www.newpatientgroup.com/digital-marketing/ Answering and Scheduling the New Patient Calls you Miss www.WrightChat.com  www.NewPatientGroup.com Welcome to the New Patient Group Podcast. Today's episode dives deep into the real reasons customers write one star reviews and how to avoid them in the future. It also dives in to how to grow your patient reviews, testimonials and more by rethinking the experience you are providing them. This is a great podcast for dentists, orthodontists, and any other business owner.

Send us a text On-Demand Courses www.npgu.newpatientgroup.com/ Leadership & Culture Coaching www.newpatientgroup.com/coaching/ Team Training www.newpatientgroup.com/training/ Online Marketing www.newpatientgroup.com/digital-marketing/ Answering and Scheduling the New Patient Calls you Miss www.WrightChat.com www.NewPatientGroup.com Welcome to the New Patient Group Podcast. Today's episode dives deep into the real reasons customers write one star reviews and how to avoid them in the future. It also dives in to how to grow your patient reviews, testimonials and more by rethinking the experience you are providing them. This is a great podcast for dentists, orthodontists, and any other business owner.

<a href="https://www.buzzsprout.com/twilio/text_messages/156557/open_sms" rel="noopener noreferrer">Send us a text</a>On-Demand Courses www.npgu.newpatientgroup.com/ Leadership &amp; Culture Coaching www.newpatientgroup.com/coaching/ Team Training www.newpatientgroup.com/training/ Online Marketing www.newpatientgroup.com/digital-marketing/ Answering and Scheduling the New Patient Calls you Miss www.WrightChat.com&nbsp; www.NewPatientGroup.com Welcome to the New Patient Group Podcast. Today's episode dives deep into the real reasons customers write one star reviews and how to avoid them in the future. It also dives in to how to grow your patient reviews, testimonials and more by rethinking the experience you are providing them. This is a great podcast for dentists, orthodontists, and any other business owner.&nbsp;

The Real Story Behind your One Star Patient Reviews

Welcome to The Brian Wright Show. A podcast that helps ALL entrepreneurs transform their life and business but dedicated to doctors that own their own private practice.&nbsp; "Brian Wright is a combination of Marcus Lemonis from the Profit and the entire Shark Tank Team." Dr. Staci Frankowitz&nbsp; "Brian Wright is the Tony Robbins of the new economy." Stephanie Solomon -&nbsp; Author&nbsp; After eight seasons as the host of The New Patient Group Podcast, the show has been rebranded to The Brian Wright Show. The Brian Wright Show Audio Experience is hosted by globally renown motivational speaker, business consultant and life coach, Brian Wright. He is a trusted consultant and speaker for some of the biggest name entrepreneurs and corporations in the world, including AlignTechnology, the makers of Invisalign. He has been featured in Forbes, CNBC and The National Journal. He is currently the Founder &amp; CEO of New Patient Group and also WrightChat. He is married and has two children.&nbsp; This podcast falls into three categories and each category has hundreds of amazing topics.&nbsp; Topic 1 - Leadership &amp; CultureTopic 2 - Employee TrainingTopic 3 - Digital Marketing Learn invaluable life and leadership lessons to build a better culture. Learn advanced&nbsp; strategies and techniques around sales, hospitality, customer service, psychology, verbiage, presentation, communication and more to grow your business. Learn essential&nbsp; online marketing&nbsp; strategies and techniques to attract new customers, new patients, etc.. Entrepreneurs that learn and implement the above will see an increase in new customers, new patients, sales, revenue, referrals, efficiency and profit, while reducing stress, chaos and ad costs.&nbsp; For many years this podcast was known as the New Patient Group Podcast. It was dedicated to orthodontists, dentists and other doctors that owned their own business. This is still our niche and we want you to know this podcast is still dedicated to you. A podcast dedicated to improving the lives, careers and businesses of Orthodontists, Dentists and other doctors that own their own practice. Learn fresh new ways to improve your leadership skills to create a unique culture. Learn innovative ways to create an online marketing presence to increase new patients.&nbsp; Learn forward thinking ways to increase production, collections, treatment conversion, profit and more. Learn how to lessen advertising and marketing costs to increase profit. Learn inspiring ways to improve your life and career. Learn mind blowing ways to improve customer service, hospitality, presentation skills, verbiage and much more.&nbsp; New patient phone call skills, patient experience, treatment coordinator presentation topics and so much more. This podcast is listened to by orthodontists, dentists, plastic surgeons, reps, executives and anyone else wanting the most out of their life, career and business. Topics that dive deep into business, marketing, advertising, culture, leadership, and hundreds of other topics. This podcast is also for Treatment Coordinators, Receptionists and other employees wanting to advance their career and help the practice they work for thrive.&nbsp; Invisalign marketing, digital workflow, profitability, sales and growth strategies. Advanced Receptionist and Treatment Coordinator case acceptance training. Advanced training around the customer experience, patient experience, hospitality, sales, verbiage, psychology, presentation and more. Leadership training to create an exceptional culture, training how to run an efficient, profitable private practice that grows revenue each year. Learn the latest digital marketing trends to help new patient acquisition and new customer acquisition.&nbsp;

Business

Entrepreneurship

Education

Self-Improvement

Welcome to The Brian Wright Show. A podcast that helps ALL entrepreneurs transform their life and business but dedicated to doctors that own their own private practice.  "Brian Wright is a combination of Marcus Lemonis from the Profit and the entire Shark Tank Team." Dr. Staci Frankowitz  "Brian Wright is the Tony Robbins of the new economy." Stephanie Solomon -  Author  After eight seasons as the host of The New Patient Group Podcast, the show has been rebranded to The Brian Wright Show. The Brian Wright Show Audio Experience is hosted by globally renown motivational speaker, business consultant and life coach, Brian Wright. He is a trusted consultant and speaker for some of the biggest name entrepreneurs and corporations in the world, including AlignTechnology, the makers of Invisalign. He has been featured in Forbes, CNBC and The National Journal. He is currently the Founder & CEO of New Patient Group and also WrightChat. He is married and has two children.  This podcast falls into three categories and each category has hundreds of amazing topics.  Topic 1 - Leadership & Culture Topic 2 - Employee Training Topic 3 - Digital Marketing Learn invaluable life and leadership lessons to build a better culture. Learn advanced  strategies and techniques around sales, hospitality, customer service, psychology, verbiage, presentation, communication and more to grow your business. Learn essential  online marketing  strategies and techniques to attract new customers, new patients, etc.. Entrepreneurs that learn and implement the above will see an increase in new customers, new patients, sales, revenue, referrals, efficiency and profit, while reducing stress, chaos and ad costs.  For many years this podcast was known as the New Patient Group Podcast. It was dedicated to orthodontists, dentists and other doctors that owned their own business. This is still our niche and we want you to know this podcast is still dedicated to you. A podcast dedicated to improving the lives, careers and businesses of Orthodontists, Dentists and other doctors that own their own practice. Learn fresh new ways to improve your leadership skills to create a unique culture. Learn innovative ways to create an online marketing presence to increase new patients.  Learn forward thinking ways to increase production, collections, treatment conversion, profit and more. Learn how to lessen advertising and marketing costs to increase profit. Learn inspiring ways to improve your life and career. Learn mind blowing ways to improve customer service, hospitality, presentation skills, verbiage and much more.  New patient phone call skills, patient experience, treatment coordinator presentation topics and so much more. This podcast is listened to by orthodontists, dentists, plastic surgeons, reps, executives and anyone else wanting the most out of their life, career and business. Topics that dive deep into business, marketing, advertising, culture, leadership, and hundreds of other topics. This podcast is also for Treatment Coordinators, Receptionists and other employees wanting to advance their career and help the practice they work for thrive.  Invisalign marketing, digital workflow, profitability, sales and growth strategies. Advanced Receptionist and Treatment Coordinator case acceptance training. Advanced training around the customer experience, patient experience, hospitality, sales, verbiage, psychology, presentation and more. Leadership training to create an exceptional culture, training how to run an efficient, profitable private practice that grows revenue each year. Learn the latest digital marketing trends to help new patient acquisition and new customer acquisition. 

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The Real Story Behind your One Star Patient Reviews

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