We are back for another season of The Secret Serviced Podcast!

In Episode 1 of Season 2 - Christmas was ruined by roof repairs and exploding boilers, Booking.com steal our money again and the team now has a new international flavour!

ABOUT THE SHOW 

Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 

From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 

This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 

Hit subscribe and join the journey where the secrets of hospitality come to life! 

GETTING IN TOUCH

Please like/follow/subscribe to the podcast wherever you are listening!

You can follow what we are up to over on Instagram @secretservicedpodcast 

Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!

Hosted on Acast. See acast.com/privacy for more information.

Episode 29 is the Season 1 Finale! Mark and Caroline give a local celebrity the tour of Eton House and the whole team get together for a very special wrap up of 2023.

Happy Christmas everybody!

ABOUT THE SHOW 

Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 

From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 

This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 

Hit subscribe and join the journey where the secrets of hospitality come to life! 

GETTING IN TOUCH

Please like/follow/subscribe to the podcast wherever you are listening!

You can follow what we are up to over on Instagram @secretservicedpodcast 

Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!

Hosted on Acast. See acast.com/privacy for more information.

In Episode 28 A despicable guest will stop at nothing to get a refund, Mark and Caroline are faced with a 20k repair bill for roof issues at various properties and another clean is missed with a guest left waiting outside the apartment!

In another episode of At Your Serviced we chat to Cara Shardlow from Yorkshire Coast Holiday Lets. Cara operates 21 fabulous units across beautiful Whitby and Scarborough. She tells us the best and the worst things about being a short-term rental host and we play another game of Host in the Hot Seat.

Cara tell us about an amazing challenge she is doing to raise money for Young Lives Vs Cancer. You can donate to her Just Giving Page here:

https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.justgiving.com%2Fpage%2Fcara-shardlow-1698787986750%3Futm_medium%3Dfundraising%26utm_content%3Dpage%252Fcara-shardlow-1698787986750%26utm_source%3DcopyLink%26utm_campaign%3Dpfp-share%26fbclid%3DIwAR1o_wjgWVaJQkFiXt-DZDVzMvMLvF3xmiPV-UT2aTo6ntWyF1sNVTh7Urk&h=AT0ZtfKSinXglZ3xOMlz6Pso54vJjt-J5Rr5J9qXlgeXw_-yN50t_9d6vEM0DpcG59ggmEkx1a2-AHJ2WYoyP_fVwI0l6Y9ChKPlDzSgmfPqVQ8XyiBDLsdKHhGreDv78o1UfVj-uOo

You can also connect with Cara at @yorkshirecoastholidaylets on Instagram or book one of her amazing properties through her website https://yorkshirecoastholidaylets.co.uk

ABOUT THE SHOW 

Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 

From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 

This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 

Hit subscribe and join the journey where the secrets of hospitality come to life! 

GETTING IN TOUCH

Please like/follow/subscribe to the podcast wherever you are listening!

You can follow what we are up to over on Instagram @secretservicedpodcast 

Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!

Hosted on Acast. See acast.com/privacy for more information.

In Episode 27 A cleaner loses the plot and starts trying to charge for receiving WhatsApp messages, a landlord client bites off more than they can chew and Kim dons a Hazmat suit to clean The Madison this week!

ABOUT THE SHOW 

Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 

From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 

This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 

Hit subscribe and join the journey where the secrets of hospitality come to life! 

GETTING IN TOUCH

Please like/follow/subscribe to the podcast wherever you are listening!

You can follow what we are up to over on Instagram @secretservicedpodcast 

Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!

Hosted on Acast. See acast.com/privacy for more information.

In Episode 26 Mark and Caroline are talking all things systems. Mark tells us about the AI tool that is changing his life, Mark and Caroline discuss the challenges they are facing in syncing up systems with their new cleaning team and we hear about how the Gateway Accommodation team will double in the next few weeks!

ABOUT THE SHOW 

Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 

From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 

This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 

Hit subscribe and join the journey where the secrets of hospitality come to life! 

GETTING IN TOUCH

Please like/follow/subscribe to the podcast wherever you are listening!

You can follow what we are up to over on Instagram @secretservicedpodcast 

Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!

Hosted on Acast. See acast.com/privacy for more information.

In Episode 25 Mark and Caroline report back on a meeting they had with a real estate developer and agent in Dubai and the team tackle a suspected burglary and a big fire scare all in the space of a few days!

In At Your Serviced, Mark and Caroline review their accommodations in Dubai.

ABOUT THE SHOW 

Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 

From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 

This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 

Hit subscribe and join the journey where the secrets of hospitality come to life! 

GETTING IN TOUCH

Please like/follow/subscribe to the podcast wherever you are listening!

You can follow what we are up to over on Instagram @secretservicedpodcast 

Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!

Hosted on Acast. See acast.com/privacy for more information.

In Episode 24 Mark and Caroline are recording all the way from Dubai. They have an update on their new ChatBot, they reveal the review they received from the difficult guest at Delven House from last week's episode, and frustrations continue to rise over the planning application for Eton House.

Danielle is back for another round of Review Roulette and we are all introduced to Angry Danielle!

ABOUT THE SHOW 

Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 

From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 

This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 

Hit subscribe and join the journey where the secrets of hospitality come to life! 

GETTING IN TOUCH

Please like/follow/subscribe to the podcast wherever you are listening!

You can follow what we are up to over on Instagram @secretservicedpodcast 

Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod! 

Hosted on Acast. See acast.com/privacy for more information.

In Episode 23 Mark and Caroline secure a monster booking for Eton House, Caroline gets a bit emotional about the NIMBY responses to their planning application and they recount a frustrating interaction with a guest at Delven House.

Kim is back for another round of Better Call Kim in which she hits us with a whole tool bag of practical maintenance jobs to get on top of during the slow season!

ABOUT THE SHOW 

Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 

From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 

This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 

Hit subscribe and join the journey where the secrets of hospitality come to life! 

GETTING IN TOUCH

Please like/follow/subscribe to the podcast wherever you are listening!

You can follow what we are up to over on Instagram @secretservicedpodcast 

Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod! 

Hosted on Acast. See acast.com/privacy for more information.

In Episode 22 Mark and Caroline lose a cleaner and find a new one within the space of a few days, one of their rental units becomes a casualty of the new fire regulations and a new management opportunity comes their way.

In another round of At Your Serviced the team also chat to Dilip Gurung of Gurkha Stays. Dilip has an inspirational backstory and he is building a thriving serviced accommodation business over in Cardiff. You can check out what Dilip is up to and follow Gurkha stays over on instagram @gurkhastay

ABOUT THE SHOW 

Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 

From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 

This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 

Hit subscribe and join the journey where the secrets of hospitality come to life! 

GETTING IN TOUCH

Please like/follow/subscribe to the podcast wherever you are listening!

You can follow what we are up to over on Instagram @secretservicedpodcast 

Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod! 

Hosted on Acast. See acast.com/privacy for more information.

In Episode 21 Mark and Caroline talk about their Christmas photo shoot and the best guest review they've ever had, Genna has a big announcement to make and opportunity knocks!

ABOUT THE SHOW 

Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 

From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 

This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 

Hit subscribe and join the journey where the secrets of hospitality come to life! 

GETTING IN TOUCH

Please like/follow/subscribe to the podcast wherever you are listening!

You can follow what we are up to over on Instagram @secretservicedpodcast 

Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod! 

Hosted on Acast. See acast.com/privacy for more information.