Welcome to Episode 21 of Season 2.

Take Me To Church & The SA Bootcamp

In our first trial run of an outside broadcast (!!) we reflect on the @zeevou_ SA Growth Bootcamp in Cambridge at the weekend, we have news about an exciting new project to convert a chapel and warehouses to apartments and we have a chat with the amazing @davegoodfellowofficial, author of Airbnb Simplified and all-round champion of the industry!

You can check out what Dave is up to on Instagram @davegoodfellowofficial and in Facebook group- Airbnb Simplified Community. His book Airbnb Simplified is also available on Amazon and presumably in all good book stores if they are still a thing!

We hope you enjoy the episode. We are looking to take the podcast on tour! So if you are a host and you don't mind giving us a bed for the night at your #holidaylet or #servicedapartment so that we can come and meet you and chat to you on the pod then please do reach out to us with a DM on instagram @secretservicedpodcast

#property #podcast #vacationrentals #airbnbhosts #hospitality @comfyworkers @craig_webb_seo @airhostandcleanltd @henleysproperties @kascales @scottweirofficial @naimanispayman @airhostforyou @lifes2short_exeter @paulduval_gb

ABOUT THE SHOW 

Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 

From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 

This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 

Hit subscribe and join the journey where the secrets of hospitality come to life! 

GETTING IN TOUCH

Please like/follow/subscribe to the podcast wherever you are listening!

You can follow what we are up to over on Instagram @secretservicedpodcast 

Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!

Hosted on Acast. See acast.com/privacy for more information.

Welcome to Episode 20 of Season 2.

Business Rates Breakthrough & Just Say No To Bullies

In this episode we talk about guests demanding a refund because we prevented them from being burnt in their beds, we give some tips on saving money through business rates, Caroline gets back from testing hot tubs and drinking gin and we implement a new complaints policy.

We hope you enjoy the episode. We are looking to take the podcast on tour! So if you are a host and you don't mind giving us a bed for the night at your #holidaylet or #servicedapartment so that we can come and meet you and chat to you on the pod then please do reach out to us with a DM on instagram @secretservicedpodcast

#property #podcast #vacationrentals #airbnbhosts #hospitality @hearnholdings

ABOUT THE SHOW 

Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 

From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 

This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 

Hit subscribe and join the journey where the secrets of hospitality come to life! 

GETTING IN TOUCH

Please like/follow/subscribe to the podcast wherever you are listening!

You can follow what we are up to over on Instagram @secretservicedpodcast 

Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!

Hosted on Acast. See acast.com/privacy for more information.

Welcome to Episode 19 of Season 2.

Sleepless Nights & Chief Hot Tub Tester

In this episode we lament our plumbing woes, we recall another embarrassing mistake at one of our properties, we throw some energy at our direct booking strategy and we catch up with Genna on the incredibly difficult few months that she has been through and why she has been absent from the podcast.

We hope you enjoy the episode. We are looking to take the podcast on tour! So if you are a host and you don't mind giving us a bed for the night at your #holidaylet or #servicedapartment so that we can come and meet you and chat to you on the pod then please do reach out to us with a DM on instagram @secretservicedpodcast

#property #podcast #vacationrentals #airbnbhosts #hospitality @kingfisher_lakes_glamping @thesocialmediahotelier

ABOUT THE SHOW 

Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 

From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 

This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 

Hit subscribe and join the journey where the secrets of hospitality come to life! 

GETTING IN TOUCH

Please like/follow/subscribe to the podcast wherever you are listening!

You can follow what we are up to over on Instagram @secretservicedpodcast 

Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!

Hosted on Acast. See acast.com/privacy for more information.

Welcome to Episode 18 of Season 2.

A Chapel Conversion & Thrilling Is Bad news

In this episode we talk about a project we are looking at to convert a chapel to apartments, we take steps to make sure that we don't become another in a long line of #servicedaccommodation management companies that go bust and we start documenting our progress towards Quality in Tourism Accreditation.

We hope you enjoy the episode. If you are a host and you want us to come and chat to you AT your holiday-let and promote it on the podcast please send us a message on instagram @secretservicedpodcast

#property #podcast #vacationrentals #airbnbhosts #hospitality @hostawaycom @letsthriveproperty @acorngladeyork

ABOUT THE SHOW 

Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 

From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 

This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 

Hit subscribe and join the journey where the secrets of hospitality come to life! 

GETTING IN TOUCH

Please like/follow/subscribe to the podcast wherever you are listening!

You can follow what we are up to over on Instagram @secretservicedpodcast 

Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!

Hosted on Acast. See acast.com/privacy for more information.

Welcome to Episode 17 of Season 2. We've got something a little bit different for you this week!

Let's All Be Kind To Each Other & A Social Media Masterclass

In this episode we have a very special guest - Paul Anderson AKA The Social Media Hotelier

If you are listening to this and you are a hospitality host who finds social media a bit of a dark art then this episode is a must listen! Paul gives us a masterclass on how to use #instagram to promote your property and your #brand.

If you want to check out Paul and all of his amazing content head on over to @thesocialmediahotelier. Paul also mentioned his new programme for hospitality called InstaBooked and he is currently offering lifetime access for an amazing 50% discount - once it's gone, it's gone! Visit https://thesocialmediahotelier.com/earlybird for more details.

What did you think of this episode? Give us a share if you got value!

#property #podcast #vacationrentals #airbnbhosts

ABOUT THE SHOW 

Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 

From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 

This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 

Hit subscribe and join the journey where the secrets of hospitality come to life! 

GETTING IN TOUCH

Please like/follow/subscribe to the podcast wherever you are listening!

You can follow what we are up to over on Instagram @secretservicedpodcast 

Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!

Hosted on Acast. See acast.com/privacy for more information.

Episode 16 of Season 2. It's been a crazy week and we have so much to fill you in on!

Divine Cheesecake & We've been hacked!

In this episode we fill you in on our trip to Barcelona for the @scale.show, we catch up with Lisa for a game of Review Roulette and she gives us the low-down on an important project she is working on for our business with @touchstaywelcome and we let you now what it's like to have all of your #Airbnb accounts hacked all at once!

What did you think of this episode? Send us a DM on instagram @secretservicedpodcast to let us know!

#propertymanagement #airbnbhack #boostly #podcast @hostawaycom @casaamalia1950 - cheesecake! @boostlyuk

ABOUT THE SHOW 

Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 

From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 

This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 

Hit subscribe and join the journey where the secrets of hospitality come to life! 

GETTING IN TOUCH

Please like/follow/subscribe to the podcast wherever you are listening!

You can follow what we are up to over on Instagram @secretservicedpodcast 

Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!

Hosted on Acast. See acast.com/privacy for more information.

Episode 15 of Season 2 has landed! Is this the half-way point in the season??

Barcelona Bound & Gerri Halliwell's Highlights

In this episode we talk about onboarding new properties under management and how important it is to set realistic expectations for your landlords from the outset, we look ahead to an exciting trip to Barcelona next week and we ask the question - Hostaway- is it working??

We hope you enjoy the episode!

Don't forget to send us a DM on instagram @secretservicedpodcast to let us know what you think of the podcast so far.

#landlords #barcelona #vacationrentals #aparthotels #podcast @hostawaycom @scale.show

ABOUT THE SHOW 

Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 

From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 

This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 

Hit subscribe and join the journey where the secrets of hospitality come to life! 

GETTING IN TOUCH

Please like/follow/subscribe to the podcast wherever you are listening!

You can follow what we are up to over on Instagram @secretservicedpodcast 

Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!

Hosted on Acast. See acast.com/privacy for more information.

A little bit later than usual but Episode 14 of Season 2 is here!

The Big Bad Wolf & Lisa's Marriage Proposal

In this episode Mark recounts his week tracking bears and wolves in mountains of Italy, Caroline gives us a run-down of her first week flying solo and she makes a brave pledge to get Booking com to sort out their financial dealings and the pair talk about their differing outlook on the routine jobs within the business!

We hope you enjoy the episode!

Don't forget to send us a DM on instagram @secretservicedpodcast to let us know your are out there!

#vacationrentals #servicedaccommodation #maintenance #podcast @hostawaycom

ABOUT THE SHOW 

Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 

From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 

This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 

Hit subscribe and join the journey where the secrets of hospitality come to life! 

GETTING IN TOUCH

Please like/follow/subscribe to the podcast wherever you are listening!

You can follow what we are up to over on Instagram @secretservicedpodcast 

Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!

Hosted on Acast. See acast.com/privacy for more information.

Welcome to Episode 13 of Season 2 - Double Bookings & The Entrepreneurial Paradox

In this episode we give a run down of our visit to the #shortstaysummit in London, we talk about the stress of double bookings as we attempt to tie up loose ends with our #channelmanager switch to Hostaway, and we reflect on the entrepreneurial paradox ahead of Mark's jolly jaunt to Italy next week.

We hope you enjoy the episode!

Don't forget to send us a DM on instagram @secretservicedpodcast to let us know your are out there!

#vacationrentals #servicedaccommodation #hospitality #podcast @hostawaycom

ABOUT THE SHOW 

Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 

From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 

This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 

Hit subscribe and join the journey where the secrets of hospitality come to life! 

GETTING IN TOUCH

Please like/follow/subscribe to the podcast wherever you are listening!

You can follow what we are up to over on Instagram @secretservicedpodcast 

Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!

Hosted on Acast. See acast.com/privacy for more information.

Welcome to Episode 12 of Season 2. It's been a busy week!

In this episode we give the low down on the big switch over to our new channel manager, we reminisce about running the business from sunny Mallorca (which seems like a lifetime ago already) and we look ahead to the #shortstaysummit this week in London

We hope you enjoy the episode!

Don't forget to send us a DM on instagram @secretservicedpodcast to let us know your are out there!

#channelmanager #digitalnomad #holidayletowner #servicedaccommodation #hospitality @hostawaycom

ABOUT THE SHOW 

Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 

From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 

This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 

Hit subscribe and join the journey where the secrets of hospitality come to life! 

GETTING IN TOUCH

Please like/follow/subscribe to the podcast wherever you are listening!

You can follow what we are up to over on Instagram @secretservicedpodcast 

Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!

Hosted on Acast. See acast.com/privacy for more information.