Building a Photography Business on Relationships and Referrals with Jen Denton
In this episode of The Seniorologie Podcast, Jen Denton shares invaluable insights into building a successful senior photography business through authentic connections and strategic marketing. If you’re ready to take your photography business to the next level, Jen’s advice is a must-listen!
Jen is a contributor to The Seniorologie Bundle which includes resources from top industry experts for one low price of only $97! The Seniorologie Bundle will be available for purchase February 10!
Episode Highlights:
Why building relationships and focusing on word-of-mouth is the best form of marketing.The power of email marketing—why it’s more effective than social media for staying front-of-mind.The surprising shift in senior photography: increasing numbers of senior boys booking sessions.Jen’s unique approach to growing her business with a satellite studio during the slow season.How Jen’s business philosophy prioritizes people over photos and treats each client with kindness and flexibility.Building a Business Based on Relationships
Jen Denton kicks off the conversation by emphasizing the importance of relationship-building in her business. Unlike many businesses that rely heavily on paid ads, Jen has built her senior photography empire solely on referrals and word-of-mouth from satisfied clients. By focusing on creating meaningful relationships with clients, Jen has seen her business thrive, and it all begins with treating people well.
She reminds us that the most effective marketing tool is how you make your clients feel. It’s not just about the photos; it’s about the experience. Jen states, “How you treat people matters,” and I couldn’t agree more. This philosophy has paid off for her in ways that go far beyond just client retention—she’s built a community that trusts her, which has been crucial for sustained success.
The Power of Email Marketing
When it comes to marketing, Jen’s approach might surprise you—she hasn’t spent a dime on advertising since day one! While many photographers turn to social media and paid promotions, Jen has found that email marketing is the key to staying connected with clients and prospects.
Jen is quick to point out that the one marketing strategy you have complete control over is your email list. She suggests focusing on nurturing that list through regular, value-driven communication. For Jen, email marketing helps her stay top of mind, even if people don’t always open her emails. In fact, just having your name show up in someone’s inbox is enough to keep you front of mind—whether they open it or not.
But Jen’s approach to email marketing isn’t just about staying visible; it’s about being authentic and engaging. In particular, Jen focuses her email campaigns on parents rather than seniors themselves, because parents are far more likely to read (and act on) emails than the teens who may be too busy to check them.
The Growing Popularity of Senior Boys
In a market often dominated by senior girls, Jen has experienced a surprising trend: more and more senior boys are booking sessions. While she does have more girls in her portfolio, Jen finds that about half of her senior clients each year are male, which is a rarity in the industry. She’s especially proud of her work with senior boys, who often don’t get as much attention in the photography world.
Jen also shares a fun anecdote about how word of mouth among senior moms has boosted her business. She learned about a gathering of senior boy moms who were recommending Jen to others, proving that strong relationships with parents can lead to more business in unexpected ways.
Growing Through a Satellite Studio
One of the most exciting topics Jen discusses is her innovative strategy for expanding her business during the off-season. By establishing a satellite branch of her photography studio in another state, Jen has been able to keep her business going year-round. This strategy allows her to serve clients in multiple locations, giving her a way to maximize her time and revenue during slower months.
This unique approach is something Jen is excited to share, as it’s a repeatable business model that other photographers can implement to grow their business. In fact, it’s the focus of her contribution to an upcoming bundle that will be released in February. Jen will talk about how cultivating a satellite studio can help photographers build their brand and grow during their slow season, all while working smarter, not harder.
The Importance of Flexibility and Kindness
Throughout the episode, Jen highlights one last key piece of advice: flexibility. Life happens to everyone, and it’s important to adapt to each client’s needs with understanding and kindness. Flexibility, along with an unwavering focus on people, is what makes Jen’s photography business stand out in a crowded market.
Jen Denton’s approach to building a photography business is a refreshing reminder that success doesn’t just come from mastering technical skills—it’s about creating an authentic, people-centered brand. By focusing on relationships, staying top of mind through email marketing, and diversifying her business model, Jen has created a thriving photography business that continues to grow and evolve.
Actionable Takeaways from Jen Denton’s Interview:
Build Your Business on Relationships, Not Just PhotosFocus on building genuine relationships with your clients. Remember, the experience you provide and how you make your clients feel will lead to the most powerful form of marketing: word-of-mouth. Make sure your clients leave your sessions feeling valued and taken care of.Leverage the Power of Email MarketingInvest in an email marketing system like Flowdesk or Mailchimp and start building your email list today. Regularly nurture this list with valuable content and updates. Even if your emails aren’t always opened, the mere presence of your name in their inbox keeps you top of mind.Prioritize Parents Over Teens in Your Email CampaignsIf you’re targeting senior sessions, focus your email marketing efforts on parents. They are more likely to engage with and act on emails than their teens. Create content that appeals to the parents’ concerns and interests—such as session details, pricing, and the benefits of professional photos.Diversify Your Client Base with Senior BoysDon’t overlook senior boys in your marketing efforts. Jen’s business has thrived with a balanced mix of male and female seniors. Make sure to market your services to both boys and girls, offering tailored sessions that speak to their different interests and needs.Establish a Satellite Studio or Multiple LocationsConsider expanding your business during slow seasons by setting up a satellite studio in another location or state. This allows you to serve clients year-round, diversify your revenue streams, and maximize your time in the off-season.Be Flexible and KindClients appreciate photographers who are flexible and understanding. Life happens, so be ready to adjust when needed. This could mean rescheduling due to unforeseen circumstances or accommodating unique client requests. Always approach your clients with empathy and a problem-solving mindset.Stay Consistent and Authentic on Social MediaSocial media is an important tool, but don’t rely solely on it for marketing. Post consistently, but be authentic. Share behind-the-scenes moments, client stories, and photos that reflect your brand’s personality and values. Use it to stay visible, but remember that it’s just one piece of the puzzle.By following these actionable steps, you can build a thriving photography business grounded in relationships, marketing that works for you, and a flexible approach to growing your brand. Whether you’re just starting out or looking to level up, Jen Denton’s strategies provide the perfect roadmap to success.
Where you can connect to Jen:
Website: https://jenniferdenton.com/
Instagram: @jendentonseniors
The Seniorologie Bundle will be available on February 10th! If you want to be the first one to know when this amazing resource is available and get exclusive discounts to the bundle, visit the link below to add your name to the waitlist and find out more!
The post Ep 170 – Building A Business On Relationships and Referrals appeared first on Seniorologie.