On this episode, Kortney Harmon sits in the guest seat as a panelist for Lunch with Haley. Joined by many other esteemed thought leaders in staffing, the discussion takes a deep dive into the pivotal role of referrals, testimonials, and technological innovation in the staffing industry’s growth.

🔑 In this episode, you'll learn:

- Referrals are pure gold: They result in longer employee retention and are preferred by 82% of employees over all other sourcing channels.

- Relationship-building is the new currency: Trust and credibility are foundational in leveraging referrals and testimonials effectively.

- AI isn't a replacement, it's an elevation: Embrace AI to enhance your process, and remember, those who marry human connection with smart tech will stay ahead.

The event, moderated by Brad Bialy, co-host of the Secrets of Staffing Success podcast, included panelists:

1. Lauren Jones and Rob Mann (You Own the Experience podcast)
2. Kortney Harmon (Full Desk Experience podcast)
3. Richard Rosner (The Staffing Shark)
4. Nicole Serres (Author of “From Receptionist to Boss”)
5. Steve Gipson (Host of Distinctly Digital podcast)

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