What happens when candidate submissions disappear—and no one can explain why? In this FDE Express episode, host Kortney Harmon breaks down how undefined submission processes quietly drain revenue and momentum.

Drawing on real-world audits, Kortney reframes failed submissions as an operational issue, not a recruiter problem. She outlines how inconsistent formats, missing follow-up, and lack of visibility create a costly “figure it out” tax—and what a revenue-protecting submission framework actually looks like.

Key Takeaways

• Why submissions are as revenue-critical as invoicing

• The hidden cost of letting recruiters “figure it out”

• What a standardized, flexible submission process includes

• How visibility and tracking protect placements and momentum

Listen in for practical strategies you can implement immediately to bring consistency and control back to your submission process.

___________________

Follow Crelate on LinkedIn: Crelate

Want to learn more about Crelate? Book a demo here

Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

CEO turnover is accelerating—so how are boards, leaders, and search firms adapting while maintaining the judgment that high-stakes decisions demand? In this Industry Spotlight, host Kortney Harmon sits down with Lynne Murphy-Rivera, Managing Director of the Americas at AESC, to unpack how AI, demographic shifts, and rising performance expectations are reshaping the future of executive search. Lynne shares on-the-ground insights from global member firms, revealing how today’s volatility is redefining leadership, governance, and the work of retained search.

Key insights you can’t miss:

• Why CEO transitions are at an all-time high—and why boards expect results faster

• How AI is transforming research, oversight, and the need for clearer judgment

• What a five-generation workforce means for leadership pipelines and succession

• How “chaos moments” at the top create strategic opportunities for retained search firms

This episode shows how executive search can lead through uncertainty by combining AI-driven efficiency with the human judgment that defines great leadership advisory. Tune in and discover how executive search is not just keeping pace with change, but helping shape the future of strategic leadership.

________________

Follow Lynne M LinkedIn: LinkedIn: Lynne

AESC Website: https://www.aesc.org/

Follow Crelate on LinkedIn: Crelate

Want to learn more about Crelate? Book a demo here

Subscribe to our newsletter: The Full Desk Experience

In this episode, Kortney Harmon and Chris Hesson join Benjamin Mena on The Elite Recruiter Podcast to examine how AI agents are reshaping the recruiting workflow and challenging the traditional KPIs many teams still rely on. They explore why sourcing is shifting, why volume-based activity metrics no longer reflect real performance, and how automation is redefining the recruiter’s day-to-day responsibilities.

Kortney and Chris break down how AI agents now support sourcing, research, data cleanup, enrichment, and workflow execution—returning hours each week while exposing the widening disconnect between legacy activity tracking and modern recruiter impact. They also discuss how measuring calls, emails, and task volume can unintentionally penalize recruiters who leverage automation effectively, and why leaders must adopt outcome-based metrics grounded in influence, advisory work, and relationship-building. The conversation highlights how living resumes, real-time data enrichment, and agent-driven workflows inside the ATS can unlock value long buried in existing databases.

Listen in to explore how automation changes the work—and how humans elevate the results.
________________

Follow Benjamin Mena LinkedIn: LinkedIn: Benjamin

Benjamin Mena with Select Source Solutions: here

The Elite Recruiter Podcast Instagram: https://www.instagram.com/theeliterecruiter/

Follow Crelate on LinkedIn: Crelate

Want to learn more about Crelate? Book a demo here

Subscribe to our newsletter: The Full Desk Experience

What does AI look like in practice—not in theory—for the recruiters and leaders using it every day? In this FDE+ panel, Kortney Harmon sits down with Neal Osler, Chris Allaire, and Justin Bellante to examine how AI is reshaping job intake, sourcing, candidate conversations, and recruiter productivity in real time.

The panelists share where AI is truly delivering value: rewriting job descriptions with clarity clients can finally react to, transforming interview transcriptions into stronger submittals, accelerating sourcing through smarter Boolean generation, and returning hours of lost admin time each week. They also surface the harder truths: declining response rates, over-reliance on automation, hallucinated requirements, and the widening trust gap created as inboxes become more machine-written than human-led.

If you're navigating the noise around AI and looking for what truly drives performance, this panel reveals how the most effective teams blend innovation with authenticity to build stronger, more resilient recruiting operations in an AI-powered world.
________________
Follow Neal Osler on LinkedIn: LinkedIn: Neal

Follow Chris Allaire on LinkedIn: LinkedIn: Chris

Follow Justin Bellante on LinkedIn: LinkedIn: Justin

Follow Crelate on LinkedIn: Crelate
Want to learn more about Crelate? Book a demo here
Subscribe to our newsletter: The Full Desk Experience

On this episode of FDE+, Kortney Harmon and Mike Wolford, CEO of LexDuo, explore how AI is redefining what it means to be a recruiter—and why the future belongs to those who build with it, not just use it.

They discuss how recruiters are moving beyond basic prompting into programming and workflow design—creating custom GPTs, connecting APIs, and automating tasks that once drained hours from their day. Mike also explains how imagination has become a recruiter’s new competitive advantage and outlines the ethical and legal considerations that come with building AI-driven systems.

Key Takeaways
• The three levels of AI adoption and how each elevates recruiter performance
• Why creativity, not coding, defines success in the AI-driven era
• How API connections can integrate your ATS, CRM, and communication tools
• The coming divide between corporate TA and staffing—and where opportunity grows
• How to “automate and elevate” recruiting by combining AI precision with human judgment

Discover how forward-thinking recruiters are using AI to amplify—not replace—the human side of hiring.

___________

Follow Mike Wolford on LinkedIn: LinkedIn | Mike
Check out his website: lexduo.net
Follow Crelate on LinkedIn: Crelate
Want to learn more about Crelate? Book a demo here
Subscribe to our newsletter: The Full Desk Experience

What does it take to build a recruitment team that thrives in an AI-driven world? Host Kortney Harmon sits down with Greg Benadiba, CEO of Bilingual Source, to unpack how forward-thinking leaders can integrate AI into their recruiting businesses while strengthening the human skills that truly move the needle.

With over 20 years in the industry, Greg shares hard-won insights on using AI to streamline workflows, empower recruiters, and create consistency—without losing the personal touch that defines great recruitment. He breaks down what to automate first, how to use custom GPT tools for higher productivity, and the leadership mindset required to develop recruiters who stay in the top 5% of performers.

Key Takeaways

• The Partnership Principle: why AI and humans working together outperform either alone
• What to automate first to free up time for client calls, interviews, and negotiation
• How to use custom GPT tools to improve consistency and recruiter output
• The importance of continual learning and development to stay competitive
• What separates transactional recruiters from consultative recruiters in the AI era

______________________

Follow Greg Benadiba on LinkedIn: LinkedIn | Greg Benadiba
Access Greg’s Slide Deck: Stop Replacing Humans, Start Elevating Them (PDF)

Follow Crelate on LinkedIn: Crelate

Want to learn more about Crelate? Book a demo here

Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this FDE+ episode, Kortney Harmon is joined by Benjamin Mena, Managing Partner at Select Source Solutions and host of The Elite Recruiter Podcast, to explore how AI is transforming the recruiting industry.

They discuss how top performers are using AI to automate sourcing, streamline outreach, and clean up CRMs — while doubling down on the human skills that build trust, strengthen relationships, and drive revenue. Benjamin also shares real-world examples of how combining technology with a personal touch is helping recruiters stay competitive and deliver stronger results.

Tune in to learn how to leverage AI without losing what makes recruiters indispensable — and position yourself to thrive in 2025 and beyond.

__________________________

Follow Benjamin Mean on LinkedIn at: LinkedIn | Benjamin Mena

Link to the Tool List mentioned at: here

Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/

Want to learn more about Crelate? Book a demo here

Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

Unlock the future of recruiting with this episode of The Full Desk Experience. In this special FDE+, host Kortney Harmon sits down with Matt Strain — seasoned technology leader, AI educator, and founder of The Prompt. Drawing on his experience as Adobe’s former Head of Innovation, Matt brings a fresh perspective on how artificial intelligence is reshaping the recruiting and staffing industry.

In their conversation, Matt explores why curiosity, resilience, and a willingness to experiment are essential traits for executives and recruiters who want to stand out in the age of AI. He shares real-world examples of how AI can streamline everything from sourcing and screening to assessment and selection, while also emphasizing where human judgment and trust remain irreplaceable. Along the way, he introduces a practical framework of mindset, skill set, and tool set that leaders can use to navigate uncertainty, integrate AI confidently, and drive stronger outcomes.

Whether you’re dipping your toes into AI for the first time or looking to refine your strategy, this discussion offers hands-on insights you can put into practice right away. Tune in to discover how to transform AI-driven curiosity into a true competitive advantage.

_________________

Follow Matt Strain on LinkedIn at: LinkedIn | Matt

Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/

Want to learn more about Crelate? Book a demo here

Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

Sales is moving faster than ever—so how do leaders keep pace without losing the fundamentals that drive real results? In this Industry Spotlight, host Kortney Harmon sits down with sales leadership expert Shad Tidler to explore how AI is transforming strategy, team dynamics, and decision-making while amplifying—not replacing—the human touch. Drawing on more than a decade of experience with Lushin, Shad shares practical insights and “aha moments” from helping organizations rethink how they lead, train, and grow in an AI-driven world.

Key insights you can’t miss:

• How AI is reshaping sales leadership, from faster strategic planning to streamlined operations
• Why fundamentals like trust, consultative selling, and decision-making still matter more than ever
• Real-world examples of using AI for role-play training, forecasting, and workflow redesign
• How leaders can free up time for high-value work by letting AI handle repetitive tasks

Whether you're a recruiting sales leader curious about AI’s impact or a professional ready to amplify your results, this episode offers a clear roadmap for thriving in today’s fast-changing sales landscape. Press play now to hear Shad’s proven insights and discover how to combine human connection with AI-driven tools for long-term success.
____________________

Follow Shad Tidler on LinkedIn: LinkedIn | Shad

Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/

Want to learn more about Crelate? Book a demo here

Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience 

In this episode of The Full Desk Experience’s Industry Spotlight, Chris Hesson joins Kortney Harmon to cut through the AI hype and reveal how recruiters are truly reshaping their day-to-day processes. Chris brings years of experience working with hundreds of recruiting teams, offering a behind-the-scenes look at how AI is streamlining workflows, surfacing new insights, and freeing recruiters to focus on the one thing AI can’t replace: relationships.

Key insights you can’t miss:

• How AI is helping recruiters move from fragmented, “spray and pray” sourcing to structured, targeted outreach
• Real numbers on time savings—up to 11 hours a week— and what top firms are doing with that extra capacity
• The evolving role of operations leaders in aligning tech, data, and process for sustainable success
• Why relationships remain the differentiator, and how AI can strengthen—not weaken—the human touch

Is your team chasing every new AI tool without a clear process? Are you saving time but not reinvesting it in the conversations and relationships that drive revenue?

Press play now to hear Chris’s proven insights and discover how to future-proof your recruiting desk in the AI era.

_________________
Follow Chris Hesson on LinkedIn: LinkedIn | Chris

FDE+: AI Recruiting Revolution Conference: https://fde-ai-recruiting-advantage.heysummit.com/

Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/

Want to learn more about Crelate? Book a demo here

Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience