Present-day renters expect mobile-first, instant payments. Digital rent payments are on the rise as manual or paper-based processes often lead to impatience, friction, and even fraud. 

Chris Helmers, Vice President of Sales & Client Success at Zego, joins the podcast to discuss the state of digital rent payments, including an industry snapshot and market outlook. He also explains the connection between check fraud and identity theft, the impact this has on property managers and owners, and ways to reduce risk—fully digital payments, better ID verification and fraud detection, standardized digital refunds, fewer checks, and staff training on clear payment policies.

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You can learn more about Chris Helmers on LinkedIn, and Zego on the company’s website.

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