Thinking With Mitch Joel

Thinking With Mitch Joel

By Mitch JoelBusinessManagement
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Thinking With Mitch Joel episodes

  • SPOS #614 - Never Lose A Customer Again With Joey Coleman

    Welcome to episode #614 of Six Pixels Of Separation - The Mirum Podcast.

    Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #614 - Host: Mitch Joel. There are so many books on how to generate leads, close the sale, negotiate the sale, market the products and services and on and on. How many books have you read (or seen) about how to not lose the customer once you get them? You might think that once you have a customer, that you have them for life. Not even close. Joey Coleman has a unique ability. He is laser focused on how brands need to think once they have closed the sale. It's not just an ideology, either. It's a system. His latest book, Never Lose A Customer Again - Turn Any Sale Into Lifelong Loyalty in 100 Days is rocketing up the charts of every bestseller list... and for good reason. For over a decade, Joey has helped organizations retain their best customers and turn them into raving fans via his entertaining and actionable keynotes, workshops, and consulting projects. He has a long history of energizing and motivating audiences to enhance their customers' experiences. He is an award-winning speaker, and now he has packed that insight into a very important book. Enjoy the conversation...

    • Running time: 59:04.
    • Hello from beautiful Montreal.
    • Subscribe over at iTunes.
    • Please visit and leave comments on the blog - Six Pixels of Separation.
    • Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook.
    • or you can connect on LinkedIn.
    • ...or on twitter.
    • Six Pixels of Separation the book is now available.
    • CTRL ALT Delete is now available too!
    • Here is my conversation with Joey Coleman.
    • Never Lose A Customer Again - Turn Any Sale Into Lifelong Loyalty in 100 Days.
    • Follow Joey on Twitter.
    • This week's music: David Usher 'St. Lawrence River'.

    Download the Podcast here: Six Pixels Of Separation - The Mirum Podcast - Episode #614 - Host: Mitch Joel.

    Tags: advertising advertising agency advertising podcast brand business blog business book business conversation business podcast customer experience customer loyalty customer retention digital marketing digital marketing agency digital marketing blog digital marketing podcast disruption innovation j walter thompson joey coleman jwt lead generation leadership book leadership podcast loyalty management podcast marketing marketing agency marketing blog marketing podcast mirum mirum agency mirum agency blog mirum blog mirum canada mirum in canada mitch joel mitchjoel negotiation never lose a customer again non fiction book podcast raving fan sales six pixels of separation wpp

    1 hr
  • SPOS #614 - Never Lose A Customer Again With Joey Coleman
    Welcome to episode #614 of Six Pixels Of Separation - The Mirum Podcast. 
    Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #614 - Host: Mitch Joel. There are so many books on how to generate leads, close the sale, negotiate the sale, market the products and services and on and on. How many books have you read (or seen) about how to not lose the customer once you get them? You might think that once you have a customer, that you have them for life. Not even close. Joey Coleman has a unique
    1 hr
  • SPOS #613 - Tom Peters Is Back And Demands Excellence

    Welcome to episode #613 of Six Pixels Of Separation - The Mirum Podcast.

    Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #613 - Host: Mitch Joel. There is only one Tom Peters. He's a legend. Literally. For anyone in business, Tom Peters is the gold standard. From his countless bestsellers (In Search of Excellence, Re-Imagine, and on and on) to his incredible public presentations. He's a personal mentor to me (whether he wants to admit it or not) and I can best define him as a "cranky optimist." Tom is back with a brilliant new book (seriously, drop everything and go out and get it) called, The Excellence Dividend - Meeting The Tech Tech With Work That Wows And Jobs. Tom spent a significant amount of his earlier years in California, mainly Silicon Valley (where he was on a list of "100 most powerful people in Silicon Valley"), from 1965-2000. Tom is a civil engineering graduate of Cornell, where he was included in the book The 100 Most Notable Cornellians, and he earned an MBA and a Ph.D. in business at Stanford. He holds multiple honorary doctorates as well and has been honored by dozens of associations in content areas such as management, leadership, quality, human resources, customer service, innovation, marketing, and design. He was in the U.S. Navy from 1966-1970, where he made two deployments to Vietnam (as a combat engineer in the fabled Navy Seabees) and "survived a tour in the Pentagon." He was a White House/OMB drug-abuse advisor in 1973-1974, and then he worked at McKinsey & Co. from 1974-1981, becoming a partner in 1979. He also co-founded McKinsey's now gargantuan Organization Effectiveness practice. In 1981, Tom founded Skunkworks Inc. and The Tom Peters Company. As for his book? Just take a look here. After his many (many) years dealing and consulting with the top brands and business leaders in the world, his latest book, The Excellence Dividend is truly of the moment. From Tom's perch, there is perspective, insight and power that every person in business must pay attention to (and learn from). Enjoy the conversation...

    • Running time: 57:26.
    • Hello from beautiful Montreal.
    • Subscribe over at iTunes.
    • Please visit and leave comments on the blog - Six Pixels of Separation.
    • Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook.
    • or you can connect on LinkedIn.
    • ...or on twitter.
    • Six Pixels of Separation the book is now available.
    • CTRL ALT Delete is now available too!
    • Here is my conversation with Tom Peters.
    • The Excellence Dividend - Meeting The Tech Tech With Work That Wows And Jobs.
    • Re-Imagine.
    • In Search of Excellence.
    • The Tom Peters Company.
    • Follow Tom on Twitter.
    • This week's music: David Usher 'St. Lawrence River'.

    Download the Podcast here: Six Pixels Of Separation - The Mirum Podcast - Episode #613 - Host: Mitch Joel.

    Tags: advertising advertising agency advertising podcast brand business business blog business book business conversation business leader business podcast consultant consulting cornell customer service design digital marketing digital marketing agency digital marketing blog digital marketing podcast disruption human resources in search of excellence innovation j walter thompson jwt leadership leadership book leadership podcast management management podcast marketing marketing agency marketing blog marketing podcast mckinsey mckinsey and co mirum mirum agency mirum agency blog mirum blog mirum canada mirum in canada mitch joel mitchjoel non fiction book organization effectiveness podcast professional speaker public speaker quality reimagine silicon valley six pixels of separation skunkworks stanford technology the excellence divided the tom peters company tom peters us navy wpp

    58 min
  • SPOS #613 - Tom Peters Is Back And Demands Excellence
    Welcome to episode #613 of Six Pixels Of Separation - The Mirum Podcast. 
    Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #613 - Host: Mitch Joel. There is only one Tom Peters. He's a legend. Literally. For anyone in business, Tom Peters is the gold standard. From his countless bestsellers (In Search of Excellence, Re-Imagine, and on and on) to his incredible public presentations. He's a personal mentor to me (whether he wants to admit it or not) and I can best define him as a "cranky op
    58 min
  • SPOS #612 - Limitless Possibilities With Laura Gassner Otting

    Welcome to episode #612 of Six Pixels Of Separation - The Mirum Podcast.

    Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #612 - Host: Mitch Joel. Have you ever met someone, and you just connect? On everything. From the music you like to how you think about work... and family... and beyond. That's how it has been as Laura Gassner Otting and I have become friends in the past few years. Laura helps innovators, idealists, and iconoclasts get unstuck and achieve their best results. It's not just your standard motivation stuff... far from it. Through her business, Limitless Possibility, Laura collaborates with entrepreneurs and investors to push past the doubt and indecision that consign great ideas to limbo. She delivers strategic thinking, well-honed wisdom, and perspective informed by decades of navigating change across the start-up, nonprofit, political, and philanthropic landscapes. Laura served as a Presidential Appointee in Bill Clinton's White House, helping shape AmeriCorps. She left a leadership role at respected nonprofit search firm, Isaacson, Miller, to expand the startup ExecSearches.com and founded and ran the Nonprofit Professionals Advisory Group, which partnered with the full gamut of mission driven nonprofit executives - from start-up dreamers to scaling social entrepreneurs to global philanthropists. She is the author of Mission-Driven, a book for those moving from profit to purpose. She's an instigator, a motivator, a provocateur and someone you should pay attention to. Enjoy the conversation...

    • Running time: 1:00:08.
    • Hello from beautiful Montreal.
    • Subscribe over at iTunes.
    • Please visit and leave comments on the blog - Six Pixels of Separation.
    • Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook.
    • or you can connect on LinkedIn.
    • ...or on twitter.
    • Six Pixels of Separation the book is now available.
    • CTRL ALT Delete is now available too!
    • Here is my conversation with Laura Gassner Otting.
    • Limitless Possibility.
    • Mission-Driven.
    • Follow Laura on Twitter.
    • This week's music: David Usher 'St. Lawrence River'.

    Download the Podcast here: Six Pixels Of Separation - The Mirum Podcast - Episode #612 - Host: Mitch Joel.

    Tags: advertising advertising agency advertising podcast americorps bill clinton brand business blog business book business conversation business podcast digital marketing digital marketing agency digital marketing blog digital marketing podcast disruption entrepreneur execsearches iconoclast innovation innovator investor isaacson miller j walter thompson jwt laura gasser otting leadership book leadership podcast limitless possibility management podcast marketing marketing agency marketing blog marketing podcast mirum mirum agency mirum agency blog mirum blog mirum canada mirum in canada mission driven book mitch joel mitchjoel motivational non fiction book non profit non-profit search first nonprofit professionals advisory group philanthropy podcast politics recruitment six pixels of separation social entrepreneur startup strategic thinking white house wpp

    1 hr 1 min
  • SPOS #612 - Limitless Possibilities With Laura Gassner Otting
    Welcome to episode #612 of Six Pixels Of Separation - The Mirum Podcast. 
    Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #612 - Host: Mitch Joel. Have you ever met someone, and you just connect? On everything. From the music you like to how you think about work... and family... and beyond. That's how it has been as Laura Gassner Otting and I have become friends in the past few years. Laura helps innovators, idealists, and iconoclasts get unstuck and achieve their best results. It's not
    1 hr 1 min
  • SPOS #611 - Peak Performance With Michael Veltri

    Welcome to episode #611 of Six Pixels Of Separation - The Mirum Podcast.

    Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #611 - Host: Mitch Joel. What a fascinating human being. Michael Veltri is a battle-hardened entrepreneur, bestselling author, and top rated business transformation keynote speaker. Recognizing that success - both organizationally and personally - are the culmination of our daily decisions, Veltri is focused on better decision-making practices. From ancient Japanese warriors to brain science, from business titans to academic research, Michael tapped wide-ranging resources to develop a groundbreaking model for better decision making. Surprisingly simple and eminently effective, his approach has impacted some of the world's most prolific organizations, brands, and leaders. This came together in his latest book, The Mushin Way To Peak Performance - The path to productivity, balance and success. Michael is also a cancer survivor, decorated Marine Corps veteran, and master-instructor in the Japanese martial art of Aikido. In short: he's incredibly inspiring. Enjoy the conversation...

    • Running time: 51:22.
    • Hello from beautiful Montreal.
    • Subscribe over at iTunes.
    • Please visit and leave comments on the blog - Six Pixels of Separation.
    • Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook.
    • or you can connect on LinkedIn.
    • ...or on twitter.
    • Six Pixels of Separation the book is now available.
    • CTRL ALT Delete is now available too!
    • Here is my conversation with Michael Veltri.
    • The Mushin Way To Peak Performance - The path to productivity, balance and success.
    • Follow Michael on Twitter.
    • This week's music: David Usher 'St. Lawrence River'.

    Download the Podcast here: Six Pixels Of Separation - The Mirum Podcast - Episode #611 - Host: Mitch Joel.

    Tags: advertising advertising agency advertising podcast aikido brand business blog business book business conversation business podcast business transformation decision making digital marketing digital marketing agency digital marketing blog digital marketing podcast disruption entrepreneur entrepreneurship innovation inspiration j walter thompson jwt leadership book leadership podcast management podcast marketing marketing agency marketing blog marketing podcast michael veltri mirum mirum agency mirum agency blog mirum blog mirum canada mirum in canada mitch joel mitchjoel non fiction book peak performance podcast six pixels of separation success the mushin way wpp

    52 min
  • SPOS #611 - Peak Performance With Michael Veltri
    Welcome to episode #611 of Six Pixels Of Separation - The Mirum Podcast. 
    Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #611 - Host: Mitch Joel. What a fascinating human being. Michael Veltri is a battle-hardened entrepreneur, bestselling author, and top rated business transformation keynote speaker. Recognizing that success - both organizationally and personally - are the culmination of our daily decisions, Veltri is focused on better decision-making practices. From ancient Japanese
    52 min
  • SPOS #610 - How To Hire Great Marketers With Tim Matthews

    Welcome to episode #610 of Six Pixels Of Separation - The Mirum Podcast.

    Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #610 - Host: Mitch Joel. I came across Tim Matthews via LinkedIn. He had published an article titled, How to Hire Great Inbound Marketers: Six Key Personality Traits. From there, I discovered a well of fascinating content on how to nurture and hire great marketers and how to think differently about inbound marketing and content marketing that he had written. Tim was born in New York City and grew up in a nearby leafy suburb of New Jersey, before taking the long route to Silicon Valley through Tokyo. He has worked in high tech for twenty years and managed marketing teams at six companies. When not writing or poring over marketing texts, he golfs, crosswords, and tries to keep up with his wife on a standup paddleboard. He has published two books: The Professional Marketer and The SaaS Marketing Handbook. Currently, he is the Chief Marketing Officer at Exabeam, a security intelligence company. Enjoy the conversation...

    • Running time: 46:04.
    • Hello from beautiful Montreal.
    • Subscribe over at iTunes.
    • Please visit and leave comments on the blog - Six Pixels of Separation.
    • Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook.
    • or you can connect on LinkedIn.
    • ...or on twitter.
    • Six Pixels of Separation the book is now available.
    • CTRL ALT Delete is now available too!
    • Here is my conversation with Tim Matthews.
    • How to Hire Great Inbound Marketers: Six Key Personality Traits.
    • The Professional Marketer.
    • The SaaS Marketing Handbook.
    • Follow Tim on Twitter.
    • This week's music: David Usher 'St. Lawrence River'.

    Download the Podcast here: Six Pixels Of Separation - The Mirum Podcast - Episode #610 - Host: Mitch Joel.

    Tags: advertising advertising agency advertising podcast brand business blog business book business conversation business podcast content content marketing digital marketing digital marketing agency digital marketing blog digital marketing podcast disruption exabeam inbound marketer inbound marketing innovation j walter thompson jwt leadership book leadership podcast linkedin management podcast marketing marketing agency marketing blog marketing podcast mirum mirum agency mirum agency blog mirum blog mirum canada mirum in canada mitch joel mitchjoel non fiction book podcast security intelligence silicon valley six pixels of separation technology technology marketing the professional marketer the saas marketing handbook tim matthews wpp

    47 min
  • SPOS #610 - How To Hire Great Marketers With Tim Matthews
    Welcome to episode #610 of Six Pixels Of Separation - The Mirum Podcast. 
    Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #610 - Host: Mitch Joel. I came across Tim Matthews via LinkedIn. He had published an article titled, How to Hire Great Inbound Marketers: Six Key Personality Traits. From there, I discovered a well of fascinating content on how to nurture and hire great marketers and how to think differently about inbound marketing and content marketing that he had written. Tim was
    47 min

About Thinking With Mitch Joel

From the publisher's feed

Six Pixels of Separation - Mitch Joel's weekly conversation with business leaders, thinkers, innovators and cultural icons. The show is about insights and provocations on brands, consumers,…

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