As the New York Times bestselling author of 23 books and lead pastor of National Community Church, Mark Batterson believes that the foundation of all healthy relationships and successful careers stems from our proficiency in these three words: Please. Sorry. Thanks.

All three of these words require a posture of humility. All three of these words unlock the law of reciprocity and foster connection and understanding. As Mark puts it, "to me, 'please' is a way of being others-focused and honoring others. It's going against the tide of entitlement. I don't want to operate in that way. I want to operate in a way that honors others."

This week, Mark Batterson returns to Typology to discuss how these three powerful words impact leadership, relationships, and a healthy mindset. We also explore the distinction between self-awareness and self-consciousness, and the role self-awareness plays in allowing us to give a timely "please," a sincere "sorry," and a heartfelt "thanks."

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Mark Batterson is the lead pastor of the National Community Church (NCC) in Washington, D.C. One church in multiple locations, NCC owns and operates Ebenezers Coffeehouse and the DC Dream Center. NCC is currently developing a city block into The Capital Turnaround - this 100,000-square-foot space will include an event venue, child development center, and mixed-use marketplace.

Mark holds a doctor of ministry degree from Regent University and is the New York Times bestselling author of 23 books, including Please Sorry Thanks: The Three Words That Change Everything (Multnomah/Penguin Random House; on-sale 4/4/23) and Win the Day, as well as several books for children, including The Best Worst Day Ever (on sale 2/21/23; Multnomah/Penguin Random House), written with his daughter Summer.

Pre-order his latest book, Please Sorry Thanks: The Three Words That Change Everything.

To learn more about Mark Batterson, follow him on Instagram, Facebook, and Twitter or visit his website.

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