Trades Talk Podcast

Tom Howard: Mastering Success and Improving Lives In The Home Service Industry


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Tune into "Trades Talk" for a groundbreaking episode with Tom Howard, the mastermind behind the phenomenal growth of Lee's HVAC and a pivotal figure in the home service industry. Through this episode we uncover how Tom's strategic use of ServiceTitan software has not only revolutionized his businesses but also set a new standard for operational excellence and customer service across the industry.

In this episode, Tom shares his journey from a 15-year-old working in the trades to becoming a VP at ServiceTitan and an influential investor in the global home service market, including a notable partnership with Tommy Mellow in Australia. His story is a testament to overcoming adversity, embracing technological innovations, and the power of visionary leadership.

Listeners will be captivated by:

  • Technological Transformation: Learn how Tom Howard harnessed the capabilities of ServiceTitan to scale Lee's HVAC from $15 million to $67 million in four years, enhancing efficiency, productivity, and customer satisfaction.
  • Investment and Expansion: Discover Tom's approach to investing in home service businesses and how his strategic partnership with Tommy Nellow is paving the way for international success.
  • Incentive-Based Growth: Gain insight into Tom's philosophy on incentive-based pay and its role in motivating teams and driving unprecedented business growth.
  • Overcoming Self-Limiting Beliefs: Tom discusses the challenges of rapid expansion in the trades industry and shares how overcoming self-limiting beliefs has been crucial to his success.
  • Empowering Contractors: Through his role at ServiceTitan and personal ventures, Tom is dedicated to helping other contractors streamline their operations and achieve remarkable growth.
  • This episode offers an unparalleled look into Tom Howard's contributions to modernizing the home service industry, providing valuable lessons on innovation, strategy, and resilience. Whether you're a budding entrepreneur, a seasoned business owner, or simply inspired by transformational leadership, this episode of "Trades Talk" is for you.

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    Trades Talk PodcastBy Justin White

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