Travel advisors are finally busy again — the good kind of busy, not the cancel-rebook-cancel-rebook cycle they’ve been stuck in for the past two-plus years. But many of them are too busy, and it’s taking its toll. Burnout is now a real problem in the travel agency community. That’s why we’ve invited Laura Magnuson, a licensed therapist and vice president of clinical engagement at Talkspace, to join us on this episode of Trade Secrets. We discuss how to avoid workplace burnout, how to balance work and life when work is just so busy, and more.

This is our season two finale! We’ll be re-releasing some of our older episodes in August and September so you can take a look back on topics we’ve already covered. Please keep in touch with your questions and ideas in the meantime! Then, in October, we’ll be back with all new episodes of Trade Secrets. We’ll release a trailer with our season three premiere date as it draws closer. Thanks for listening!

In this episode:

• 0:55 - A quick note about the end of Trade Secrets’ second season, and season three
• 2:42 - Meet our guest, Talkspace’s Laura Magnuson
• 4:38 - How can travel advisors manage the level of stress they’re currently facing in their professional lives?
• 9:00 - A lot of travel advisors are one-person businesses and might not have the benefits of a traditional 9-5 job. If you work from home and own your own business, how do you keep work boundaries from bleeding into your personal life when your personal life is all around you?
• 11:57 - How can you best manage stress in the moment, during the workday?
• 15:22 - What are the signs that you should seek outside help from a therapist?
• 18:340 - Travel advisor Antoine Wilson is feeling burned out. As a serial entrepreneur, his mentality is always “go, go, go.” He asks, how does he combat that mentality and relax a bit?
• 21:18 - Listener Heidi Creed has noticed something among her agency’s clients: they’re nervous about traveling, and asking their advisors way too many questions. She wonders how they can set boundaries with clients, while still offering a high level of service.
• 23:35 - Using your out-of-office reply to your advantage
• 24:21 - On Talkspace’s relationship with Kimpton Hotels
• 25:12 - Metherlyn Rondon is a travel advisor but also trained as a counselor. She offers some advice, including getting outside and getting some sun, and checking in with yourself and reminding yourself why you’re a travel advisor.
• 29:58 - Laura, Emma and Jamie offer some of their favorite resources (linked below)

Further resources:

Talkspace on the web, Facebook, Twitter and Instagram

Workplace stress resources from Talkspace

Talkspace’s partnership with Kimpton Hotels & Restaurants

From TravelAge West: Most travel advisors are facing burnout

Brené Brown

Esther Perel’s Where should we begin? podcast

Danny Lavery’s Big Mood, Little Mood podcast

Laurie Santos’ The Happiness Lab podcast

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