Truly Human Leadership

McKinsey and Company is one of the most, if not the most, prestigious consulting firms in the world. McKinsey creates immeasurable value for its clients, influences how the business world operates, and produces many of the world's business and political leaders.

Barry-Wehmiller and our CEO, Bob Chapman were recently featured in an important new book written by four McKinsey Senior Partners. It's called The Journey of Leadership: How CEOs Learn to Lead from the Inside Out. It was written by Hans-Werner Kaas, Dana Maor, Ramesh Srinivasan, and Kurt Strovink.

The Journey of Leadership offers leaders a method by which they can assess their own leadership and reinvent their approach in a way that is in alignment with many of the principles Bob Chapman talks about, and that we often talk about on this podcast. The authors have packed it full of lessons from McKinsey's legendary CEO leadership program "The Bower Forum," which has counseled 500+ global CEOs over the past decade, as well as insights gleaned from McKinsey's global CEO counseling practice. The Journey of Leadership shares how you can hone the psychological, emotional, and ultimately, the human attributes to be what we would call a Truly Human Leader.

We at Barry-Wehmiller are honored to be one of the case studies in the book, appearing in chapter 12, which is titled: For People to Care, Show Them You Care."

On today's podcast, we bring you a conversation between Bob Chapman and one of the authors of The Journey of Leadership, Hans-Werner Kaas. Hans-Werner introduces himself and explains the inspiration behind the book and he and Bob have a meaningful discussion about the importance of human-centered leadership.

Have you ever thought about what your eulogy might say? It's kind of a macabre thought, but it's actually a pretty important question. And it's the topic of conversation on this podcast between Barry-Wehmiller CEO, Bob Chapman, and Garrett Potts, an assistant professor at the University of South Florida.

As you've heard over several episodes of this podcast, Barry-Wehmiller is working with a number of universities to try and instill principles of Truly Human Leadership into business schools, so future leaders are not only taught the hard skills you'd expect they need in their career, but also the essential skills of how to be a caring leader. Bob met Garrett through those efforts and he came up with the idea of having students write their own eulogy. Bob challenged Garrett to impress upon his students to live their lives with intention and ask them, "When your life comes to its end, which eventually it will, what do you want people to say about your life?"

On this podcast, you'll hear why Bob and Garrett think this is an appropriate challenge for students at this point in their career, but you'll also hear a broader discussion on the purpose of education and how better leaders can be created through it.

Rich Sheridan is the CEO and co-founder of Menlo Innovations, a software development company based in Ann Arbor, Michigan. He's the author of the books Joy, Inc. and Chief Joy Officer: How Great Leaders Elevate Human Energy and Eliminate Fear.

In chapter three of Chief Joy Officer, Rich says "If there is a core tenet upon which I would build my leadership life, and in doing so inspire those I led, it is this: love wins every time." He then goes on to relate one of the most famous passages of the Bible, 1 Corinthians 13: 4-8, to the qualities of a loving leader.

Whether or not you're a religious person – in fact, that verse is used often in even the most secular of wedding ceremonies – the relation of what the verse says to the qualities a leader should have is powerful.

Rich talks about this chapter on this podcast. However, we encourage you to pick up his book and read for yourself. That chapter alone may affect the way you approach your responsibility for those entrusted to your care in your organization.

Chapman & Co. Leadership Institute is Barry-Wehmiller's consulting arm that specializes in helping other organizations unleash the extraordinary in their businesses and their people.

They do this by helping those organizations identify, develop and equip their leaders. One of the ways Chapman & Co helps to equip leaders in an organization is with information. One of the ways they can provide that information is by administering an organizational culture survey.

On this podcast, we're going to do a deeper dive into organizational culture surveys and implementing them within a global organization with Chapman & Co.'s survey expert, Morgan Miller. Morgan will explain the whats, whys and hows of organizational culture surveys and then she'll also talk to Yasmin Nehls, a people team leader from Barry-Wehmiller's BW Papersystems company. Together, they address the challenges in implementing a global organizational culture survey, but they'll also talk about the ways the survey has brought change to their organization.

Businesses destroy lives all the time. Not just by being poor partners to their consumers or communities, but through poor leadership and work environments where the employees feel overlooked or disregarded.

But what if businesses could be instruments of healing instead of destruction?

Our good friend Raj Sisodia and his co-writer, Michael Gelb, have written a wonderful examination of how business can be a force for good in the world with their book, The Healing Organization. We at BW encourage you to buy it, read it and take it to heart. Consider the stories they tell of companies who have found a better way to do business for all their stakeholders and ask yourself how you can contribute in your organization to create a better world.

Raj and Michael talk about their new book and share their valuable insights on this episode of our podcast.

"Most leaders understand their influence on team members' lives during work hours, but often enough, they don't think about how their leadership affects team members outside of the workplace as well."

Barry-Wehmiller CEO, Bob Chapman, wrote this in a blog post on trulyhumanleadership.com titled "Wellness and Work: What's the ROI of Caring?" The connection between leadership and health has been a major point in his speeches over the past few years. In fact, he once told a group of CEOs that they were the cause of the healthcare crisis in our country.

A friend of ours, Jeffrey Pfeffer has a book, Dying for a Paycheck, which is a deep dive into the connection between the workplace and poor health. He had this to say about his book: "I tell people all the time...The workplace is killing people, and nobody cares. And to me, the second part is worse than the first. We do not care about human health and well-being. We do not care about human psychological physical health. We do not care about people. And until we change that orientation, it's going to be ugly."

Much of Jeffrey's book reinforces many of the things we've been saying for awhile. On this podcast, he talks about his book and explains why he thinks the workplace is killing people.

A few years ago, BW CEO Bob Chapman had a conversation with Jane Adshead-Grant, a facilitator and coach in the UK and Europe.

In this conversation, they talk about the concept of the need for a "Human Revolution" in business. Bob has written before about the trajectory of leadership in business from the Industrial Revolution to now. As we look at the focus and priorities of business leaders today, there are bright spots, but the dark specter of management still looms large over our organizations.

What is the "Human Revolution" and how would it change business today? Listen to this episode to find out.

Anese Cavanaugh is the CEO of Active Choices, Inc. She is the creator of the IEP Method (Intentional Energetic Presence) and the Positive Energy Workplace Initiative and a strategist and advisor to leaders and organizations around the world. She is devoted to helping organizations support their people so they are able to show up and bring their best selves to the table, create significant impact in their lives, and create authentic positive energy workplaces and cultures. Anese is a keynote speaker and author of Contagious Culture: Show Up, Set the Tone, and Intentionally Create an Organization That Thrives and Contagious You: Unlock Your Power to Influence, Lead, and Create the Impact You Want.

This was our first conversation with Anese on our podcast. She is as insightful as she is energetic and is passionate about making organizations better places to work and be.

Dr. Donna Hicks is an Associate at the Weatherhead Center for International Affairs at Harvard University. You may recall that she has facilitated dialogues in numerous unofficial diplomatic efforts in the Middle East, Sri Lanka, Cambodia, Colombia, Cuba, Libya and Syria. She has consulted with governments, corporations, schools, churches, and non-governmental organizations.

And she is an expert on the subject of dignity.

On this podcast, Donna introduces the Dignity Model and explains how it has been used to address numerous leadership challenges in the corporate world, healthcare, education, governments and organizations of all kinds. She also tries to give an understanding of what dignity is and is not, the neuroscience of dignity and what it looks like to have "dignity consciousness."

Listening is not always a dedicated subject in educational curriculums.

Think about it. There are speech classes, debate teams. You don't hear much about listening classes. That's why it's one of the foundational leadership classes taught in Barry-Wehmiller's internal university. We teach our people to "listen like leaders." It not only affects their relationships at work and with customers, but it has been shown to have a pround affect at home with their families, friends and neighbors.

On this podcast, you'll hear how those teachings are being integrated into college curriculum by Lisa Waite, a professor in communication studies at Kent State University. Lisa teaches a course titled Business and Professional Communication. On this episode she discusses incorporating Barry-Wehmiller's empathetic listening curriculum and CEO Bob Chapman's TEDx talk into her college courses, as well as the effect it has had on her students and their leadership skills.