Imagine a company that, in a matter of weeks, can develop, prototype, build, and deliver innovative products. That’s exactly what Haier, one of the world’s largest home appliance manufacturers, achieved in 2019. When the city of Wuhan urgently needed mobile isolation wards to curb the spread of Covid-19, Haier leveraged their open digital supply chain platform to deliver in record time.

In this episode, Kasra Ferdows, an operations management professor at Georgetown University, explains how open digital platforms facilitate innovation and problem solving by making the entire supply chain more transparent to suppliers.

Key episode topics include: Supply chain management, strategy, innovation, competitive advantage, operations

HBR On Strategy curates the best case studies and conversations with the world’s top business and management experts, to help you unlock new ways of doing business. New episodes every week.