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In today's episode, I'm diving into the customer journey and how to leverage it to boost your sales. We'll explore the front end of the journey, focusing on attracting customers to your Etsy shop and listings. Then, we'll discuss the back end, where we entice customers to make a purchase. Finally, we'll cover the repeat customer journey, promoting strategies to encourage customers to buy from you again. Join me as we unlock these proven strategies to help you increase your sales and grow your business!