This episode of the Supply Chain Podcast explores:

• Overcoming the challenge of improving productivity and what’s at the center of it (01:23) 
• Defining individual potential in supply chain organizations (03:54)
• Unlocking community potential in supply chain organizations (07:08)
• Technology’s role in unlocking the collective potential of supply chains (10:16)
• Actionable advice for unlocking the individual, community and technological potential of supply chains (15:00)

Host Thomas O’Connor and Caroline Chumakov discuss the keynote for Gartner’s 2023 Supply Chain Symposium: Unlocking the Collective Potential of Supply Chain. They explore the highly complex operating environment CSCOs find themselves in, and the thorny challenge at its heart: the lowest labor-force productivity in decades. 

Caroline defines the productivity problem and explains how CSCOs contribute to it with an overt focus on technology over people. Caroline then delivers recommendations for how CSCOs can adapt their organizations to unlock greater collective and holistic productivity from both their people and technology.