On this episode of the Road to $1 Million podcast Josh interviews Neil Maser owner of Urban Werks Garage in Lancaster, PA outside of Philly. Urban Werks is a 12,000 square foot PPF, window tint, ceramic coating, and detail shop with 7 employees and over 450 five star reviews. Neil Started his business back in 2014 out of a 900 square foot shack with 0 customers on the books and has since scaled to over a million dollar detailing facility. 

On the podcast Neil talks about his journey building his detailing business over the years, why partnering was one of his worst decisions, moving into a 12,000 square foot facility, hiring strong employees, the importance a website that converts, and much more. 

Time Stamps:

(0:00) - Intro

(1:44) - How Urban Werks Began

(6:20) - From Shack To Showroom

(19:35) - Sustainable Growth

(25:27) - The Evolution Of Services

(29:42) - Balancing Profit With Customer Value

(37:21) - How To Pay For A New Shop

(43:43) - Balancing Personal Income vs Business Reinvestments

(51:28) - Team Dynamics And Employee Roles

(1:05:35) - Advertising

(1:08:45) - The Importance Of Having A Website That Converts

Urban Werks

Website - https://www.urbanwerksgarage.com/

Instagram - https://www.instagram.com/urbanwerks

Belk Detailing LLC

Website - https://www.belkmobiledetailing.com/

Instagram - https://www.instagram.com/belkmobiledetailing/

Road to $1 Million 

YouTube - https://www.youtube.com/@Roadto1MillionDetailing

Instagram - https://www.instagram.com/roadto1milliondetailing/