"Customers today really want that speed of answer. They are impressed when people who get back to them quickly and answer their questions."

Video can transform your customer service in ways you might not have imagined. It seems like today speed and personalization are key. I have found that using video for customer support can set you apart from the competition. Read my blog for more from this episode on how video makes it easier to connect with your customers on a personal level.

Notable Moments

00:37 Addressing Customer Support with Videos

04:57 Effective Communication Through Video

07:14 Using Video for Internal Communication

10:12 Planning for Clear Communication

Resources

The Cockerell Academy

About Lee Cockerell

Mainstreet Leader

Jody Maberry

Travel Guidance

Magical Vacation Planners are my preferred travel advisors. Reach out to have them help plan your next vacation. You can reach them at 407-442-2694.