The Exit Five CMO Podcast (Hosted by Dave Gerhardt)

We Audited 100+ B2B Websites – Here's What We Learned (with Talia Wolf)


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#230: Messaging | In this episode, Matt sits down with Talia Wolf, founder and CEO of GetUplift, to unpack what’s really wrong with most B2B websites – and how to fix it. After reviewing 100+ member-submitted sites from the Exit Five community, Talia shares what she sees over and over again: messaging that’s too focused on the product, poor design flow, and a lack of real customer understanding.

Matt and Talia cover:

  • Why most B2B sites focus too much on features and not enough on buyer emotion
  • How to use emotional targeting and customer research to write copy that converts
  • The biggest design mistakes B2B marketers are making (and how to fix them)
  • How to get stakeholder buy-in for website changes
  • Why great websites start with strong product marketing

Timestamps

  • (00:00) - – Intro to Talia
  • (03:43) - – Why most B2B websites fail to convert
  • (06:09) - – The common thread across 100+ website reviews from Exit Five members
  • (08:54) - – Why focusing on features instead of emotion kills conversions
  • (11:42) - – What is emotional targeting (and how to actually use it)?
  • (14:57) - – The power of customer research in website optimization
  • (18:19) - – How to apply emotional triggers to your homepage copy
  • (21:48) - – Mistakes B2B companies make with above-the-fold content
  • (24:50) - – Why you should write copy before designing the site
  • (29:41) - – Structuring your site around buyer intent and behavior
  • (32:58) - – How to get internal buy-in for messaging and UX changes
  • (36:15) - – The difference between product marketing and “just copywriting”
  • (39:31) - – The role of hierarchy, visual flow, and CTA placement
  • (42:57) - – When to simplify and when to educate on B2B websites
  • (46:19) - – Final takeaways and practical steps to start improving your site

  • Send guest pitches and ideas to [email protected]
    Join the Exit Five Newsletter here: https://www.exitfive.com/newsletter
    Check out the Exit Five job board: https://jobs.exitfive.com/
    Become an Exit Five member: https://community.exitfive.com/checkout/exit-five-membership

    ***

    Today’s episode is brought to you by Walnut.

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    500+ companies use Walnut - including Adobe and NetApp. Their teams save 400+ hours a year building demos… and have prevented over 1.5 million minutes of bad ones.

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    The Exit Five CMO Podcast (Hosted by Dave Gerhardt)By Dave Gerhardt

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