The Dave Gerhardt Show (from Exit Five)

We Audited 100+ B2B Websites – Here's What We Learned (with Talia Wolf)


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#230: Messaging | In this episode, Matt sits down with Talia Wolf, founder and CEO of GetUplift, to unpack what’s really wrong with most B2B websites – and how to fix it. After reviewing 100+ member-submitted sites from the Exit Five community, Talia shares what she sees over and over again: messaging that’s too focused on the product, poor design flow, and a lack of real customer understanding.

Matt and Talia cover:

  • Why most B2B sites focus too much on features and not enough on buyer emotion
  • How to use emotional targeting and customer research to write copy that converts
  • The biggest design mistakes B2B marketers are making (and how to fix them)
  • How to get stakeholder buy-in for website changes
  • Why great websites start with strong product marketing

Timestamps

  • (00:00) - – Intro to Talia
  • (03:28) - – Why most B2B websites fail to convert
  • (05:54) - – The common thread across 100+ website reviews from Exit Five members
  • (08:39) - – Why focusing on features instead of emotion kills conversions
  • (11:27) - – What is emotional targeting (and how to actually use it)?
  • (14:42) - – The power of customer research in website optimization
  • (18:04) - – How to apply emotional triggers to your homepage copy
  • (21:33) - – Mistakes B2B companies make with above-the-fold content
  • (24:35) - – Why you should write copy before designing the site
  • (29:06) - – Structuring your site around buyer intent and behavior
  • (32:23) - – How to get internal buy-in for messaging and UX changes
  • (35:40) - – The difference between product marketing and “just copywriting”
  • (38:56) - – The role of hierarchy, visual flow, and CTA placement
  • (42:22) - – When to simplify and when to educate on B2B websites
  • (45:44) - – Final takeaways and practical steps to start improving your site

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    ***

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    ***

    Thanks to my friends at hatch.fm for producing this episode and handling all of the Exit Five podcast production.

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    The Dave Gerhardt Show (from Exit Five)By Exit Five

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