This episode is a rebroadcast of The Rent Roll and brings together two of the clearest thinkers in rental housing.

First up is your host, Jay Parsons, economist, advisor, and creator of The Rent Roll, a top-ranked podcast known for breaking down market trends, operator realities, and the forces shaping rental housing.

He’s joined by Tyler Christensen, CEO of Funnel, who works directly with the industry’s largest operators to help translate this moment — AI adoption, centralization, and new operating models — into practical changes for teams and workflows.

You’ll learn: 

• What AI is actually doing onsite today
• How centralization unlocks the savings AI alone can’t
• The jump in voice AI and what renters use it for
• Real agentic workflows (mid-lease changes, addenda, renewals)
• Why operators are consolidating tech stacks
• What leaders should realistically prepare for next

To stay up-to-date follow Funnel on Linkedin and connect with Tyler there, too.