Why are consumers less responsive to restaurant marketing right now?

This week’s episode of the Restaurant Business podcast A Deeper Dive features Robert Byrne, director of consumer and industry insights with Technomic and a regular podcast guest. 

We wanted to talk with Byrne about the general state of the industry, mostly because we had this question: Why isn’t anything working?

Over the past couple of years, restaurant chains have unleashed more promotions at customers than ever before. They are introducing record numbers of limited-time offers. They have more technology. And the number of deals available to consumers is at record levels. 

Even fast-casual chains that never before had to push lower prices are doing so.

Byrne is an expert on consumer behavior and we talk extensively about what is driving consumers away from restaurants. We discuss consumer concerns about inflation and what they’re thinking when they dine out. In short, consumers’ motivation is a lot different than it was not that long ago.

It’s a great conversation on this week’s A Deeper Dive so please check it out.