Do you know how to influence people who don’t report to you? That might include your boss, clients, or even your peers.

Nashater Deu Solheim argues that there are proven techniques to help you understand your colleagues’ thinking and win their respect—even in virtual work settings.

Solheim is a forensic psychologist and a leadership coach who studies how people gain influence within organizations.

In this episode, she explains that the key to influencing others is understanding them, and she offers a three-part framework to help you do just that. She refers to it as ABC: advanced preparation, body language, and conversation.

Key episode topics include: leadership, business communication, power and influence, managing up, persuasion. 

HBR On Leadership curates the best case studies and conversations with the world’s top business and management experts, to help you unlock the best in those around you. New episodes every week.