The Dave Gerhardt Show (from Exit Five)

What’s Actually Working in B2B Email Right Now


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#358 | Ben Wallis (Customer Lifecycle Manager, Quo), Jaina Mistry (Director of Brand and Content Marketing, Knak), Kremi Mestanova (B2B Content and Growth Strategist, Kremi Marketing), and Tyler Cook (Head of Email Marketing, Hypermedia Marketing) join Dave for an Exit Five live session on what's actually working in email right now. Ben shows how Quo built a Spotify Wrapped-style year-in-review campaign with fully personalized GIFs and real usage data for every customer. Jaina makes the case for why B2B newsletters are one of the most slept-on trust-building channels in marketing, and breaks down the operating model that makes it sustainable. Tyler Cook shares his five-step AI-powered newsjacking system that goes from trend to sent email in under an hour, including a real example that got a 67% open rate. And Kremi walks through how she restructured email programs for two very different B2B brands and cut unsubscribe rates by 20% while lifting click-through rates by 40%.


Timestamps

  • (00:00) - - Intro
  • (04:14) - - Ben Wallis: personalized year-in-review email campaign for every customer
  • (14:43) - - Jaina Mistry: why B2B newsletters are the most slept-on trust channel
  • (25:00) - - The operating model that makes publishing 52 newsletters a year sustainable
  • (25:20) - - Tyler Cook: the AI-powered newsjacking system that goes from trend to sent in under an hour
  • (37:02) - - Kremi Mestanova: restructuring email programs for two very different B2B brands
  • (46:20) - - Live Q&A

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    ***


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    Markup AI - A content quality platform that scans your content against brand voice, preferred terms, messaging standards, and AI-search readiness before it goes live, right inside Google Docs. Learn more at markup.ai.

    Optimizely - A no-code AI platform where autonomous agents execute marketing work across webpages, email, SEO, and campaigns. Learn how to deploy agents on your marketing team at Agents in the Mix. Learn more at optimizely.com/exitfive.

    Walker Sands - An integrated B2B marketing and growth services agency that helps marketing leaders turn strategy into measurable business impact through their Outcome-based Marketing model. Learn more at walkersands.com/exitfive.


    Knak - A no-code, campaign creation platform that lets you go from idea to on-brand email and landing pages in minutes, using AI where it actually matters. Learn more at knak.com/exitfive, or check out the MCP server by clicking this link.



    ***


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    The Dave Gerhardt Show (from Exit Five)By Exit Five

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