Oh, why do I need a special EA/BPM tool? I am managing my apps in a spreadsheet just fine. That is one of the misconceptions that I have heard over the last twenty-something years of me helping clients to stand up practices and increase their EA/BPM maturity. And there are tons more of those ...

Well, our first guest doesn't need an introduction since he has been on the show already: Caspar Jans. But for those of you who don't know him, he is not only working in the BPM space for decades but is also the co-host of the BPM360 Podcast, being recognized as a Top 50 voice in operational excellence by the PEX / Process Excellence Network in 2023, and he writes a newsletter on LinkedIn.

Our second guest is Russell Gomersall, who is the other co-host of the BPM360 Podcast and is a Senior Partner at bpExperts GmbH. His expertise lies in developing and applying the BusinessFlows-MetamodeI, bpExperts proprietary method for process-centric business transformations, and leading the TechLab, their competence center for technology-driven process optimization. Russell also act as the Chief Cheerleader and Value Owner of Passion, one of his core values, and fosters a culture of enthusiasm, engagement, and collaboration among bpExpert's team and customers.

In this episode of the podcast we are talking about (and I am not sure if we used all of the misconceptions below, but so be it):

Caspar is easy to reach on LinkedIn and also has a website that contains his writings (and his newsletter "Process Extraordinaire Weekly" on LinkedIn here). Russel can be found on LinkedIn here: https://www.linkedin.com/in/russellgomersall/.

You can find their podcast BPM360 wherever you get your podcasts or on their website: https://www.bpm360podcast.com/.

Please reach out to us by either sending an email to [email protected] or leaving us a voice message by clicking here.

Do you need Business Architects when creating a new product? Isn't that a bit redundant when you have highly-paid Product Managers already? Or is there an overlap between the two that will create a better product for the end users, but also for the organization because they can better support it and it is aligned with the underlying process.

Our guest this week is Mike DeCamp, who has over 15 years of professional experience in business analysis, project management, and process improvement. He is a Senior Product Manager at Memorial Sloan Kettering Cancer Center (MSKCC), one of the world's leading cancer research and treatment centers.

Mike has earned multiple certifications in Business Benefits Realization, Change Management, Business & Enterprise Architecture, and Financial Literacy, and is a proficient thought leader in areas of strategy development and cross functional leadership.

In this episode of the podcast we are talking about:

To reach out to Mike via LinkedIn have a look here: https://www.linkedin.com/in/michael-decamp-cba%C2%AE-02bb6b2/

Please reach out to us by either sending an email to [email protected] or leaving us a voice message by clicking here.

A lot of folks who are beginning with Process Mining see this as a technical or academic exercise and just want to know “how things works”.
But what is that worth? You need to be able to implement changes based on your analysis. Otherwise, the exercise has no value IMHO (besides if it is a Proof-of-Concept in a sales situation, but even then you should choose a process that you get some actionable insights from).

We are speaking with Olaf Geyer about this topic. Olaf is a very experienced BPM consultant and held multiple leadership roles in the past, such as Consulting Director, Customer Success Director, or leading the Consulting Team for the Americas at one BPM software vendor.

These days he is working in the professional services organization at Software AG and is focussing on Process Mining and the consulting methodology that his team uses when working with clients. The Process Mining Readiness Assessment is one of the “products” that came out of that work.

In this episode of the podcast we are talking about:

Olaf can be reached on LinkedIn here: https://www.linkedin.com/in/ogeyer/.

Please reach out to us by either sending an email to [email protected] or leaving us a voice message by clicking here.

Some organizations seem to perform better, create results faster, and the people in those organizations seem to have fun on top if this? But how can that be when you are currently stretched in all directions and don't know how to get stuff done?

In this episode we are talking with Amy Levine, who is an expert in neuroscience and how it impacts high-performance teams and the leaders (and their leadership style). Science to the rescue!

After a decade leading global productivity for Fortune 100 companies, Amy ventured on her own to help even more high-potential organizations improve performance and profitability. It's been a fascinating ride.

She partners with leaders and organizations to build high-performing cultures and achieve accelerated growth. With a focus on science-based strategies and proven methodologies, Amy helps clients improve stakeholder collaboration, optimize processes, and drive award-winning results. As a seasoned facilitator and coach, she creates inclusive environments for open dialogue and peer exchange, ensuring effective communication and goal achievement.

In this episode of the podcast we are talking about:

Amy can be found on LinkedIn here: https://www.linkedin.com/in/amyllevine

Please reach out to us by either sending an email to [email protected] or leaving us a voice message by clicking here.

Hey J-M, what do think when you hear the word “seven”?

Well, maybe the seven wonders of the world? Seven rings? Seven deadly sins? My favourite song by Ariana Grande?

Hmm, these are all good ideas, but how about a Season 7 of the What’s Your Baseline podcast?

No way, what do we have in store for this season?

A mix of interviews and topic shows, just as in all of the last seasons. But we also will mix up some things - we will do video podcasts in addition to the audio podcasts now, And we’ll keep it short and sweet!

But what stays the same is the high-quality content that you expect from us and brought us to over 35,000 downloads. So, hang on a bit and we will be back with Season 7 next Monday August 26!

See you then!

Some organizations are like a ticking time bomb when it comes to their processes and (IT) architecture.
"The old guard" is about to leave the organization in masses (and sometimes not voluntarily) and a lot of knowledge about how things are wired up - which is what architecture is all about, right? - will leave as well. And not too many organizations are prepared for this, and rather pretend that the young kid fresh from college can fill the hole. Note to those orgs: they won't.

Our guest in this episode is Peggy McCann - she is a veteran business professional who has specialized working in areas that transform business operations. Peggy worked extensively in process mapping and process improvement utilizing new and emerging technologies. She developed workflows for companies that installed new ERP systems that necessitated corporate culture and process change, and worked on multi-national implementations advising and working to meld program roll out to national standards and diverse cultures both internal and external.

Peggy is a project leader covering process engineering; functional/system integration; process controls and system security, and does business advisement for entrepreneurs; financial tracking, marketing, web presence, and ecommerce. She is an advisor for game development firm dealing with internet safety for children, multi user controls and guidelines - community work establishing and defining arts in action.

In this episode of the podcast we are talking about:

Peggy can be found on LinkedIn here: https://www.linkedin.com/in/peggy-mccann-147b564/.

Please reach out to us by either sending an email to [email protected] or leaving us a voice message by clicking here.

How do I get started? What is the first thing that I look at? Who will be my allies? What do I need to put in place? When you are tasked to build a brand new Business Architecture practice in an organization that has not had one before is a challenging task. When you have to do this in a 60-year old organization in a field that is relatively unique on the market, that might be even more challenging.

Our guest in this episode is Breanne Casteel, a catalyst for change enablement through collaboration and connections to drive empathetic business solutions.

She is a passionate advocate with 20+ years experience bringing awareness of Business Architecture and Business Analysis skills and mindset to numerous roles in the organization with an emphasis on communication, transparency, and collaboration across silos.

In this episode of the podcast we are talking about:

You can find Breanne on LinkedIn here: https://www.linkedin.com/in/breannecasteel/.

Please reach out to us by either sending an email to [email protected] or leaving us a voice message by clicking here.

"I just bought your tool, now you have to tell me what I can do with it".
No kidding, that is what one client to said to me once. Well, here is a starter for you - in our latest episodes we are talking about the use cases for Business Process Management (not all of them, because we have that self-imposed limit of an hour-ish length for each episode).

In this episode of the What's Your Baseline Podcast we talk about:

Please reach out to us by either sending an email to [email protected] or leaving us a voice message by clicking here.

Why do some applications have a large following and their revenues soar, while others are struggling with making a sale and are virtually unknown? Or why do you struggle with building internal acceptance for your program?

One reason might be that the former companies were able to build a community that includes not only users (and ends up being a glorified help desk), but also people who are convinced that your program is the best in its market ("superfans" - there is a whole concept around this, but I don't want to go too far here). But now the question is: How do you build such a community?

The guest in this episode is Heather Wendt, the community manager for Gain, Grow, Retain, and she has a lot of experience in customer success and community building. She also worked extensively in the learning field, which is another area to increase adoption in organizations

In this episode of the podcast we are talking about:

Heather can be reached via LinkedIn here: https://www.linkedin.com/in/hmwendt/, and her community can be found here: https://gaingrowretain.com/.

Please reach out to us by either sending an email to [email protected] or leaving us a voice message by clicking here.

AI is *the* hot thing these days and you cannot pass any tool that does not have these two characters attached to it.

That is also true for the BPM space, and this week we have the pleasure to speak with a person who is working in this space for over 20 years and his tool has built in AI already, while other vendors are still thinking about how to integrate it in their stack.

The guest in this episode is Scott Armstrong, CEO of Interfacing, a BPM tool provider. He is a entrepreneur and investor at heart and also a partner in various consulting groups. In addition to this he is an avid skier.

In this episode of the podcast we are talking about:

Scott can be reached via LinkedIn here: https://www.linkedin.com/in/solution/ or via email at [email protected].

Please reach out to us by either sending an email to [email protected] or leaving us a voice message by clicking here.