Welcome to Season 6 of the What's Your Baseline Podcast!

We’ve got another fascinating season coming up, chock full of emerging trends and leading voices from the EA and BPM space.

We will be talking about customer success stories, architecture topics like “data”, and also about how to make YOUR program a success.

See you there!

We are wrapping up Season 5 of this podcast with an episode that I was looking forward to for quite some time now – we are talking about operational intelligence.

What is that, you might ask. Well it is the insights into what your complex organization does by using technology and measuring the important things, while making them visible for you as a decider when you need to take not only the “big decisions”, but all those small decisions that you take dozens or more everyday. Those micro-decisions made by many, many people in organizations that pile up and determine the ‘actual’ direction.

Our guest this week is Shoeb Javed, the Chief Product Officer of iGrafx. He is a seasoned technology executive with broad experience in intelligent automation, process intelligence and enterprise software, and has a proven track record of leading product and technology teams that build amazing digital transformation solutions.
Shoeb loves to collaborate with digital transformation leaders to deliver meaningful business outcomes, and is a philosopher, swimmer, and biker.

In this episode of the podcast we are talking about:

You can reach Shoeb via email or LinkedIn, and also via the company website here: https://www.igrafx.com/.

Please reach out to us by either sending an email to [email protected] or leaving us a voice message by clicking here.

You might have heard it in the last episode of the podcast (Ep. 59: Process Inventory), that our guest Michael Schank has written a book ;-)

That triggered two things with us - first, making a WYB Shorts about the process of writing a book and become a published author, and second, nudging Michael for a giveaway of three books to some randomly drawn winners.

To win, you need to do two things:

We will have the following/commenting period open until Dec 19, 2023 and draw three lucky winners at 1800 ET. The next day, we will reach out to them to get their mailing addresses and once the book is published (ETA end of December 2023), Michael will send them out to the lucky people.

In the meantime, enjoy the Shorts episode with Michael.

Please reach out to us by either sending an email to [email protected] or leaving us a voice message by clicking here.

How do you plan your transformation? By looking out of the window or asking your two best friends? Or would it be better if you had an overview of all the things that your organization does - in the form of a process inventory?

Michael is a distinguished thought leader and executive, specializing in addressing Digital Transformation and Operational Excellence challenges through his innovative, process-based framework. With over 25 years of experience in the Financial Services industry, he has primarily served as a management consultant, empowering clients with forward-thinking solutions in technology, processes, and risk and spearheading large-scale business and digital transformations. Michael brings a powerful combination of superior sales and delivery skills, having personally sold and delivered over $100M in consulting services.
He is the author of the forthcoming book, ‘Digital Transformation Success,’ in which he introduces his groundbreaking Process Inventory framework. This promises to be a transformative approach to achieving success in the digital era, unlocking unprecedented levels of operational efficiency and strategic alignment.

In this episode of the podcast we are talking about:

Michael can be found on LinkedIn (of course) and on his website at https://www.processinventory.com/.

Please reach out to us by either sending an email to [email protected] or leaving us a voice message by clicking here.

Last week's episode of the podcast was a very good conversation about learning and enablement with Ron Cohen, Peter Dern, and Adam Egger, and we could have talked for hours about this topic.

However, the conversation took quite a turn after I asked how the future of learning will look like. But we also were at the top of the hour and we didn't want to cut it out unheard.

The solution to the problem? Another What's Your Baseline Shorts! Enjoy the conversation and -sometimes creepy- outlook into the business of learning and enablement, and let us know what you think where the future will go. Have you or your organization already started on this track?

How do you set up learning and enablement for your architecture/process people? What has changed since the days of instructor-led training, and where will the field of enablement go into the future (hint: it might be creepy for some of us). In this episode of the What's Your Baseline? podcast we are looking into the field of learning and enablement and discuss this topic with three experts of the field, and the background of working/having worked in process organizations.

Ron is the Director Global Learning at iGrafx, and an adept and insightful learning and development professional with a 20-year career leading training strategy and programs for a diverse set of global companies. He has a proven track record of building organizational development initiatives from inception to delivery—coaching large, complex teams through content assessment, design, and implementation.

Peter is the co-founder of SKLLD.de, a company that is all about Empowered Employees, Delighted Users, and Captivated Customers by combining Customer Centricity (CX), Employee Centricity (EX), and User Centricity (UX) with the power of Artificial Intelligence (AI).
His focus is on leadership development and team training, and he works as a coach, trainer, author, speaker, and podcaster. As a person, he is highly driven and motivated with more than 25 years of experience in the IT industry. He believes in leading by example with a clear focus on growing talent instead of just managing people.

Adam is the other co-founder of SKLLD. For over a decade, he has helped visionary teams worldwide build highly innovative products and cultures focused on customer satisfaction. Adam's training sessions teach teams innovation methods, optimization strategies, and how to use AI to be 10x more efficient at work. The end result? Customer-centric products, cost savings after a few days of workshops, new revenue streams—and owning the future of your industry.
When Adam is not obsessing about innovation and AI, you can find him shaping our future leaders - he teaches young people communication, creativity, AI skills, and empathy, so they can thrive in an AI-powered world.

In this episode of the podcast we are talking about:

All three can be found on Linked In: Ron Cohen, Peter Dern, Adam Egger.

Please reach out to us by either sending an email to [email protected] or leaving us a voice message by clicking here.

You bought the tool and now the most critical question for your success comes up: “Now what?”.

This leads to these questions: what you can do in the tools, what can you expect, and -maybe most importantly- what do you do after you’ve done a part of the analysis. You also need to have a “meta process” on how to approach a Process Mining project.

These are all the topics that we are talking about in this episode of the What’s Your Baseline? podcast. Since this is a comprehensive (and long) episode, I have added timestamps to the different topics, so that you can find the snippets that are relevant for you after listening to the whole episode 🙂

The full show notes, including time stamps and graphics can be found at whatsyourbaseline.com/episode57.

Please reach out to us by either sending an email to [email protected] or leaving us a voice message by clicking here.

Implementing a tool or standing up a new capability can be a complex task. Standing up a Center of Excellence as part of this implementation can help ease the pain for new users. However, it is not always clear what a CoE shall do and how it is integrated into an organization (or where it is located in the org structure). In this episode we are talking with Thi Nguyen about exactly this topic, and he has some interesting -and maybe sometime controversial?- opinions about this topic.

Thi is a Vice President at SAP in Asia and spent a significant amount of time in various positions at Siemens in Vietnam, Germany, the UK, and the Czech Republic - being a CIO as well as a CFO, and leading CoEs.

However, his passion lies in sharing his knowledge and ideas in two shows: "Tea with Thi" and "Differential Hallucinations".

In this episode of the ⁠podcast⁠ we are talking about:

Thi is very active on LinkedIn with is "Tea with Thi" and can be found here: ⁠https://www.linkedin.com/in/teawiththi/⁠.

Please reach out to us by either sending an email to ⁠[email protected]⁠ or leaving us a voice message by clicking ⁠here⁠.

Iplementing a tool or standing up a new capability can be a complex task. Standing up a Center of Excellence as part of this implementation can help ease the pain for new users. However, it is not always clear what a CoE shall do and how it is integrated into an organization (or where it is located in the org structure). In this episode we are talking with Thi Nguyen about exactly this topic, and he has some interesting -and maybe sometime controversial?- opinions about this topic.

Thi is a Vice President at SAP in Asia and spent a significant amount of time in various positions at Siemens in Vietnam, Germany, the UK, and the Czech Republic - being a CIO as well as a CFO, and leading CoEs.

However, his passion lies in sharing his knowledge and ideas in two shows: "Tea with Thi" and "Differential Hallucinations".

In this episode of the podcast we are talking about:

Thi is very active on LinkedIn with is "Tea with Thi" and can be found here: https://www.linkedin.com/in/teawiththi/.

Please reach out to us by either sending an email to [email protected] or leaving us a voice message by clicking here.

The way how we communicate and learn has changed over the last couple of years. One contributing factor is podcasting (or videocasting - we are no purists over here at What's Your Baseline?). By now there are tons of excellent podcasts about Business Process Management, Process Mining, and Enterprise Architecture out there free of charge for you.

We thought that it was a good idea to look at this phenomenon and invited three former guests of our show who also run their successful podcasts to discuss the impact of podcasting for our discipline. Listen to our panel session with Josèphe Blondaut, Mirko Kloppenburg, and Jakub Dvořák.

In this episode of the podcast we are talking about:

If you like to connect with our panel you can find them here on LinkedIn: Jakub Dvořák, Josèphe Blondaut, and Mirko Kloppenburg.

Please reach out to us by either sending an email to [email protected] or leaving us a voice message by clicking here.