The Manager Track

When Someone Doesn't Like What You Did or Said


Listen Later

Ever had that moment when what you said or did unexpectedly turned someone's mood sour?


As a leader, handling dissatisfaction within your team is inevitable and can require emotional intelligence and managerial finesse. While it can be uncomfortable delivering news or making decisions that not everyone likes, it's your responsibility as a leader to make tough calls when needed.


So how can you navigate the delivery of unpopular decisions, while being a compassionate leader and maintaining your effectiveness?


In this episode, Ramona provides insights into how managers can face tough situations that arise when team members disagree with news, decisions, or directives. She provides practical strategies and talking points that will help you maintain your effectiveness as a leader amidst uncomfortable yet inevitable conflicts.


Check it out here.

Or watch it on YouTube here.


— RESOURCES MENTIONED —

  • Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Access the course and resources here: ramonashaw.com/11
  • Have a question or topic you'd like Ramona to address on a future episode? Fill out this form to submit it for her review: https://ramonashaw.com/ama

  • — OTHER EPISODES YOU MIGHT LIKE —

    • Episode 31: Master Any Conflict Situation
    • Episode 41: From Bud to Boss - A Coaching Conversation with Jen
    • Episode 45: Want to be Liked or Respected? Why it's the Wrong Question to Ask
    • Episode 182: Tough Moments of Leadership - Q&A

    • — WHAT’S NEXT? —

      Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcP


      If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shaw


      Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: ramonashaw.com/masterclass


      Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from your mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: ramonashaw.com/shop


      Love the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!

      * Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

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      The Manager TrackBy Ramona Shaw

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