
Sign up to save your podcasts
Or


In this episode, we sit down with Jeff Sample, longtime construction technologist and host of The ConTech Crew podcast, to talk about the challenges construction professionals face when adopting new tech. From the disconnect between flashy software and field usability, to the power of data-driven decision-making, Jeff shares hard-earned insights from a career spent bridging the gap between jobsite and back office. You’ll learn why "show me, don’t tell me" should be your mantra when evaluating tech, how to map processes before buying tools, and why trust in technology starts with solving real problems, not chasing the next shiny object.
Join us as we discuss:
[3:29] Why early construction software failed in the field
[19:18] How to vet software: “Show me, don’t tell me”
[23:24] Why IT leaders need to learn to “speak business”
[31:47] Building tech with field outcomes in mind
Check out these resources we mentioned during the podcast:
Pantheon 2025
You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts, on Spotify, or here.
Know a business that could use a bit of muscle from ServiceTitan? Refer them here!
Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player.
Hosted on Ausha. See ausha.co/privacy-policy for more information.
By ServiceTitan4.9
8282 ratings
In this episode, we sit down with Jeff Sample, longtime construction technologist and host of The ConTech Crew podcast, to talk about the challenges construction professionals face when adopting new tech. From the disconnect between flashy software and field usability, to the power of data-driven decision-making, Jeff shares hard-earned insights from a career spent bridging the gap between jobsite and back office. You’ll learn why "show me, don’t tell me" should be your mantra when evaluating tech, how to map processes before buying tools, and why trust in technology starts with solving real problems, not chasing the next shiny object.
Join us as we discuss:
[3:29] Why early construction software failed in the field
[19:18] How to vet software: “Show me, don’t tell me”
[23:24] Why IT leaders need to learn to “speak business”
[31:47] Building tech with field outcomes in mind
Check out these resources we mentioned during the podcast:
Pantheon 2025
You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts, on Spotify, or here.
Know a business that could use a bit of muscle from ServiceTitan? Refer them here!
Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player.
Hosted on Ausha. See ausha.co/privacy-policy for more information.

4,424 Listeners

30,830 Listeners

32,871 Listeners

1,017 Listeners

14,025 Listeners

591 Listeners

4,462 Listeners

732 Listeners

42 Listeners

2,661 Listeners

214 Listeners

93 Listeners

515 Listeners

278 Listeners

7 Listeners