Brokers need to be one step ahead by providing proactive support to their clients - and that's the mantra adopted by Aussie Neutral Bay brokers. In this episode of the Elite Broker podcast, Aussie brokers Alex Kardasis and Domenic Andreone join host Annie Kane to unpack how they deliver outstanding customer outcomes. They explain why the customer needs to be the focal point of every transaction, illustrate how technology is enhancing the customer experience and offer advice for new brokers. You will also find out:

- How they are helping their team grow - How tighter lending criteria have impacted their business - How lead generation has changed over time

And plenty more!