Sales Maven

Your Next Upsell Opportunity


Listen Later

Do you ever have strategy sessions that go over time and you still don’t feel you have the information you need? In today’s episode, Nikki is having an online coaching call with Laura Kebart, one of her Sales Maven Society members. Laura has a question that she needs Nikki’s support on about getting her potential clients to understand that even though they may think their needs will only take an hour, by the time you dig deep and figure out the issue, it can take much longer.

Laura is the CEO of two online businesses, Laura Kebart Copy and Language Arts Teachers. As a former teacher, she built a six-figure membership site business in the space. Now she guides online entrepreneurs in creating their own successful businesses through engaging copy that produces connections and results in revenue.

Listen as Nikki and Laura discuss ways to up your game with discovery calls and strategy sessions. Why you should change the session time from sixty minutes to forty-five or fifty and how a pre-frame blueprint of what to discuss can help you lead the call in the direction you need to go. Nikki feels it will serve both you and the client if you set some boundaries with your time.

Nikki shares that concentrating on one part of the issue and giving the client what they need for that one thing will allow them time to implement what you suggested. Sometimes less is more. You don’t want to lay it all out and overwhelm them; it is better to focus on one small part at a time. Nikki also believes that you should wrap up every call by asking them what their takeaway was, you may find something you didn’t realize was helpful.

Laura says she has found the most value in the Sales Maven Society by having Nikki drop sales nuggets every time she is on. She feels that they are all learning the just right language of sales from Nikki, and she couldn’t be more grateful. Do you want to learn how to use the language of sales? Listen to this podcast and go to the Sales Maven Society to join.

In This Episode:

  • [01:05] Laura, welcome to the show!
  • [01:44] Laura shares a little about herself and her businesses.
  • [04:02] Laura, what is your question? How can I support you today?
  • [04:21] Laura shares that she has people that want more than what they think they need.
  • [05:45] Is this during the discovery call and then the proposal or the strategy session?
  • [07:41] Nikki’s suggestion is to change her strategy sessions to make them either 45 mins or 50 min.
  • [08:46] Nikki also believes that she should do a pre-frame for how the meeting should go.
  • [11:06] They chat about how to best serve the client by giving them boundaries.
  • [12:12] Nikki believes that if you give people space to implement what you shared with them, they will call you for more because they see how well it worked.
  • [14:17] Sometimes, less is more for people because it can feel overwhelming to them if you try to lay it all out at once.
  • [15:09] Nikki asks the people she has calls with what their takeaway from the session was.
  • [16:22] Often, people don’t have the takeaway you thought they would.
  • [19:03] How do you wrap up calls or meetings? Do you get feedback?
  • [20:21] What is one thing you have found value from being a member of the Sales Maven Society?
  • [22:51] Laura, thank you so much for being here today!

Find Nikki:

  • Nikki Rausch
  • Email
  • @yoursalesmaven
  • Facebook | Twitter | LinkedIn
  • Sales Maven Society
  • To download free Resources from Nikki: www.yoursalesmaven.com/maven

Find Laura:

  • Laura Kebart Copy
  • Facebook
...more
View all episodesView all episodes
Download on the App Store

Sales MavenBy Nikki Rausch

  • 5
  • 5
  • 5
  • 5
  • 5

5

109 ratings


More shows like Sales Maven

View all
Social Media Marketing Podcast by Michael Stelzner, Social Media Examiner

Social Media Marketing Podcast

1,448 Listeners

The Amy Porterfield Show by Amy Porterfield

The Amy Porterfield Show

4,574 Listeners

Build Your Tribe | Grow Your Business with Social Media by Brock Johnson

Build Your Tribe | Grow Your Business with Social Media

2,613 Listeners

A Well-Designed Business® | Interior Design  Business Podcast by LuAnn Nigara

A Well-Designed Business® | Interior Design Business Podcast

767 Listeners

10% Happier with Dan Harris by 10% Happier

10% Happier with Dan Harris

12,553 Listeners

Why That Worked  – Presented by StoryBrand.ai by StoryBrand.ai

Why That Worked – Presented by StoryBrand.ai

1,925 Listeners

The Goal Digger Podcast | Top Business and Marketing Podcast for Creatives, Entrepreneurs, and Women in Business by Jenna Kutcher

The Goal Digger Podcast | Top Business and Marketing Podcast for Creatives, Entrepreneurs, and Women in Business

12,060 Listeners

The Influencer Podcast by Julie Solomon

The Influencer Podcast

1,446 Listeners

Make Money as a Life Coach® by Stacey Boehman

Make Money as a Life Coach®

809 Listeners

Online Business for Christian Women | GOD-LED BUSINESS, Start a Podcast, Work From Home, Podcasting, Online Marketing by Stefanie Gass - Podcast to Profit™ Creator, Podcast Coach, Business Strategist

Online Business for Christian Women | GOD-LED BUSINESS, Start a Podcast, Work From Home, Podcasting, Online Marketing

1,244 Listeners

The Jasmine Star Show by Jasmine Star

The Jasmine Star Show

2,573 Listeners

Marketing Made Simple by Powered by StoryBrand

Marketing Made Simple

292 Listeners

Do This, NOT That: Marketing Tips with Jay Schwedelson l Presented By Marigold by GURU Media Hub

Do This, NOT That: Marketing Tips with Jay Schwedelson l Presented By Marigold

713 Listeners

Good Content with Shannon McKinstrie by Shannon McKinstrie

Good Content with Shannon McKinstrie

125 Listeners

AI Explored by Michael Stelzner, Social Media Examiner—AI marketing

AI Explored

87 Listeners