Key Takeaways :

3:12 Andrew explains techniques he utilizes to elevate bad moods

4:57 Explaining the “Confidence Trap”

7:11 Difference between dysfunctional and functional moods

10:23 Professional Beauty Association resources during this time

13:29 Powerful questions to ask during coaching right now

17:11 Doug reiterating Andrew’s philosophy on helping coach or mentor your staff during these times

21:01 Andrew talks about stopping the work day at a hard limit, and switching to something positive

Quotes :

“One of the things that really support me, to change my mindset to positivity, is simple awareness” (3:30) (Andrew)

“The most powerful question you can ask somebody during coaching, “Where are you today?”” (13:38) (Andrew)

“I’m talking to salon owners, school owners, school students, and there is turmoil in their life and it’s hard not to take on that stress and energy. So I just make sure that everything I’m doing outside of that space is refueling positive energy.” (21:57) (Andrew)