Key Takeaways:

03:43 - Self meditation

08:47 - Connect with your employees as a salon owner

14:22 - Being a salon owner

16:36 - Right person for the salon industry

18:54 - Why do most salon staff leave their jobs?

22:14 - Health is wealth

Quotes:

“You can be a lot more vulnerable because it's just you, and you're just feeling the feels, you're living within yourself. Sometimes it's hard to do that, personally.” (03:56) (Jay)

“When you're left with your own thoughts, then you might be distracting yourself from every single day.” (04:05) (Jason)

“No stylists left behind.” (05:20) (Jason)

“Bigger groups of people leave more room for diversity.” (06:46) (Gina)

“It's important to connect one-on-one with them.” (08:26) (Jay)

“If you've tried to force somebody into something they don't want, then find why do that? I mean that's like the dumbest thing in the world.” (10:10) (Doug)

“People don't quit salons, they quit leaders.” (13:43) (Gina)

“It's crazy, people want to be seen, heard, valued, and want to live a beautiful life. And it's sad. It makes me really sad to read just what people are going through. So I'm really passionate about that, I think that salon owners are the most amazing unsung heroes. We love salon owners.” (18:05) (Gina)

“People support what they help create.” (19:49) (Gina)

“You shouldn't be a 100% booked, if you're a hundred percent booked, stop.” (22:08) (Jay)

“Creating a safe space is my biggest tip, and it's not easy. It's a lot of work.” (24:06) (Gina)