Key Takeaways:

01:43 - Focusing on the Positive Side of Everything

03:28 - Social Media Impact to the Mindset of your Staff

05:07 - How to Win the Game of Business

10:38 - Doug explains the importance of having a “Leadership Team”

19:02 - Consistent service of High-Quality Experience to Your Customers

Quotes:

“Business is a game.” (04:53) (Jason)

“You can either fight the rules or deal with the rules.” (20:53) (Jason)

“You guys stay open. That's the goal.” (22:11) (Jason)