Key Takeaways:

05:30 - Money Is Not Enough To Make Your Staff Stay With You

08:25 - Making The Best Salon Team

10:12 -  Steering To The Same Path With Your Team

17:57 -  Your Staff, Your Family

21:55 - How to Strengthen Your Team

Quotes:

“It's very valuable to have someone look at things from an outside perspective.” (04:59) (Doug)

“People need to feel valued. They need to feel comfortable. They need to feel they're part of a team, and they need to know that each other's got their back.” (07:16) (Doug) 

“We're sitting down today to do our code of honor as a team because we've grown and the glue feels weak, right? It just feels weak. We're not as tight as we need to be. So let's get that cleaned up. Let's move it forward, and let's get the team to rocket you forward because you want your team to be tight. And the tightness of the team comes from the culture.” (23:33) (Jason)