Key Takeaways:

02:40 - Doug’s tells his story of switching from a hybrid salon to a fully commission salon

08:39 - The issues that might arise while owning a booth rental salon

11:10 - The ways the salon culture has improved moving to a commission based model

14:30 - How Mandy and Ashley told their team they were switching salon models

19:30 - Advice on transitioning company structure

Quotes:

“We could not control the culture leasing out stations” (Ashley) (08:08)

“When you’re growing people and allowing them to grow, it is much different.” (Doug) (10:52)

“Know that not everyone is going to convert and that is okay, be patient” (Mandy) (17:22)

“You need to know the rules and make sure you’re running it correctly.” (Doug) (20:43)

“The biggest mistake that rental salons make is running your salon like a commission salon but paying everyone like a rental salon” (Jason) (21:25)