Susan Johnson is the Executive Vice President of Global Connections & Supply Chain for AT&T.

In this capacity, she is responsible for AT&T’s international & domestic strategy and partnership development for network connections. She also leads Supply Chain functions within AT&T Communications supporting the Entertainment Group, Business Services, and Technology and Operations. Her team manages strategic sourcing, purchasing, supplier diversity, sustainability, and supply chain logistics. Jointly, her organization is responsible for a spend portfolio of over $70B that covers all of AT&T’s network and goods & services, domestically & internationally.

Ms. Johnson began working for AT&T in Corporate Development and over her 20-year career has served in a variety of positions within the AT&T portfolio of companies.

Discover more details here.

Some of the highlights of the episode:

• Her own career and how the many jobs in banking, finance, investor relations, strategy helped her in her supply chain role
• Challenges with chip shortages and how is AT&T tackling it
• COVID-19 has disrupted the retail channel – how has AT&T adapted to this via direct to consumer model, self installations, etc
• A big challenge across the chain is a lack of trust between the different parties – what can be done to address it
• Supplier diversity and how to achieve it
• Supply chain skills of the future and best career advice

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