Today I’m joined by Doug Gilmour, Dealer Principal of Malone Ford.

We get into Doug’s 13-year run at Ford, the 7% profit swing that put him on the map, and the all-in gamble that made his dream a reality.

This episode is brought to you by:

1. OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more @ http://www.openlane.com/cdg

2. Repair360 - If you’re in the used car business, you know wasted time is wasted money. Check out Repair360—the first and only reconditioning software that connects every function in the dealership to tighten recon and help you sell more cars — No more hounding vendors. Goodbye endless texts and hallway chases. Repair 360 connects all the dots. See where every car is and what its recon is costing minute-to-minute in real time. Go to @ http://www.repair360.com ⁠

3. CDG Circles – A modern peer group for auto dealers. Private dealer chats. Real insights — confidential, compliant, no travel required. Visit https://cdgcircles.com/ to learn more.

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Topics:

00:34 Why leave Ford for dealership ownership?

05:12 How to pursue a dealership dream?

07:23 Biggest complexity in dealership ownership?

11:06 Key insights from the field?

14:54 Future of the auto industry?

32:51 Tesla vs. traditional automaker approach?

35:53 Solving vehicle affordability challenges?

43:09 Best team building and training strategies?

56:14 Future plans for the business?

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