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We’ve been taught that good listeners don’t interrupt—but what if the right kind of interrupting is exactly what great leaders do?

Have you ever walked away from a conversation thinking, “That should’ve gone better”?
 You said the words. They said the words. But something still missed the mark.

Here’s the truth:
It’s not what you said. It’s what you didn’t hear.

In this episode, I sit down with listening expert Christine Miles, who challenges what you think it means to truly listen. Are you listening to reply—or listening to understand?

We unpack:

• Why most people retain only 17–25% of what’s said (yep, you read that right)
• How to shift from half-hearing to fully leading
• And the underrated art of interrupting to understand—not interrupting to tell

Christine shares powerful tools you can use right away:

•  The Flashlight Technique
•  Compass Questions
• The Listening Path

If you want to lead better conversations, build stronger trust, and stop missing what matters—start here.

The Whole Educator is now booking for the 2025–2026 school year—keynotes, PD, and our Human Centered Academy are all designed to turn resistance into real progress. Check out the options at https://bit.ly/WholeEdPrograms and let’s make next year the one where things finally shift.

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